Worked for Shared accounts like SIPCHEM, Peroxy-Chem, Syncora, MBFS, General Motor, Ontario Pension Board, Acxsys, Loblaws, ISUZU, MCQ, MCI, Dixon, Weatherford, Metlife, Suncorp, Manulife, Arch Capital, Worely Parsons, Hanon. In this we were taking backup of servers which are situated across the world. Veeam:Working Knowledge on installation, configuration of Veeam backup software.Adding Vcenter/ESXI/ Hyper-V under Managed Servers.Configuring backup infrastructure components like Windows & Linux Proxy, Disk & IBM Cloud Storage as Backup Repository & Scale- Out Repository.Creating agent-based backup for Windows and Linux Machines to be operated either as managed mode or standalone mode.Configuring application guest processing for SQL & Oracle along with image/agent level backup.Restores like file level from image/agent-based backup, entire VM for VMware/Hyper-V, Disk level, BMR, SQL, Oracle are performed on Customer request, etc...Configuring Helper Appliance to perform File Level Restore for Image/Agent backup of Linux Machines. Capacity planning using Restore Point Simulator.Encryption of Veeam configuration backup & backup jobs.CommVault:Installation, Implementing, Configuring and Administration of CommVault.Configuring & Managing CommVault Media Agents. Renaming the media agent as per the requirements. Configuring & Scheduling backups and creating backup policies as per requirement.Configuring & Managing Auxiliary copy to Azure cloud.Installation and configuration of backup software for iDataAgent, SQL and Oracle agents, scheduling the clients for backups.Experienced in Configuring the Azure Resource Manager for Client Computers.Configuring the Replica Disk Libraries.Index cache configuration for the media agents (network share or Local drive).DPM, HPDP, VDP & Avamar:Configuring VM, FS, SQL Clients.Troubleshooting all type of backup failures within the SLA process.Restoring missing file and directories.

Worked for Global Unilever client. In this we were tacking Backup of all 300+ backup Servers which are situated across the world.RESPONSIBILITIES:Environment level backup success strategy check & reporting.Maintain browse policy and retention policy as per client requirement and managing the tape vaulting with onsite engineer’s assistance.Strive for customer satisfaction while doing the restores, updating the ticket with all the activities performed. Adding the new clients to the backup rotation, decommissioning the clients, removing the clients from the backup rotation temporarily based on customer’s request. Monitoring the backup jobs and troubleshooting the Backup failures.Working with the vendor for Drives and Library issues.Raising hardware cases to vendor in case of any library outage and working with them to fix the issue Timely escalation of issues to higher level, when required as per the given procedure.