Moses Manyara Email and Phone Number

Manage high volume of inbound and outbound calls utilizing CRM software.• Facilitate the onboarding process for new clients according to company procedures and policies.• Conduct customer verification prior to purchase of product.• Credit assessment of potential clients to inform product purchase.• Identification of fraud/duplicated and/or inaccurate records and data of prospective clients.• Gather and document information about the customer and the product.• Navigate customer inquiries effectively during large call handling sessions.• Efficiently resolve customer inquiries during call interactions, enhancing overall satisfaction.