Moses Njenga Email and Phone Number

Leading the FMCG division at Majid Al Futtaim,Carrefour Sarit center branch, my strategic management acumen is the driver for our market growth and customer satisfaction. With over a year of steering the department, we've honed our operations to excel in customer relationship management and problem resolution, ensuring that our diverse customer base across multiple regions receives unparalleled service.The foundation of our success is built on robust margin analysis and a customer service framework that began at Jamii Bora Bank. Our approach at Majid Al Futtaim is cemented by a commitment to fostering strong relationships and delivering solutions that not only meet but exceed customer expectations. This ethos of problem-solving and value creation is what propels our business forward, securing loyalty from the millions we serve.