Moses Onyilo Email & Phone Number

Results-oriented professional with 4+ years of experience in customer service, and project management, consistently exceeding expectations and driving efficiency. Proven ability to build strong client relationships, resolve complex issues. Proactive problem-solver with a passion for continuous improvement and dedication to delivering high-quality results.✔ Customer Service & Technical Support (4+ years): Providing comprehensive client/customer support, resolving technical issues, troubleshooting concerns, conducting product demos, and onboarding clients.✔ Project Management (1+ years): Leading successful project mobilizations and process improvements, utilizing tools like MS Project, Asana, Slack, Trello, WorkflowMax, and Smartsheet.✔ Process Optimization (2+ years): Mapping, improving, and documenting processes to increase efficiency. Proficient in HelpnDocs, Adobe RoboHelp, and MS Visio.✔ Digital Marketing (1+ year): Experienced in social media, email, and inbound marketing. HubSpot Inbound Marketing certified.✔ Technical Proficiency: Proficient in Microsoft Office Suite, Google Suite, Dropbox, and various internet tools. Beginner HTML and CSS skills. Familiar with CRM platforms like Zoho CRM, HubSpot, and others. Utilizes AI tools like ChatGPT and Gemini.✔ Additional Skills: Proofreading, document editing, transcription, basic graphic design, and web research.