Moses Patrick Email & Phone Number

• Provide primary lead support for the USMS SQL Server
• Install SQL Server, design, create, code, manage, and support all databases in both virtual and Physical environments, clustered and non-clustered Servers
• Design, develop, implement, administer and provide support for all MS SQL Servers including clustered instances
• Design, develop, generate, and administer reports using SSRS for Helpdesk Tickets status reports, CITRIX reports, ACD reports from the customer Telephone system, ad hoc or on-demand reports using T-SQL, excel, MS.
• Provide administration and tier one support for HEAT/REMEDY Ticketing System
• Provide SharePoint databases expertise and support.

• Provide primary lead support for the USMS SQL Server
• Install SQL Server, design, create, code, manage, and support all databases in both virtual and Physical environments; clustered and non-clustered Servers
• Design, develop, implement, administer and provide support for all MS SQL Servers including clustered instances
• Design, develop, generate, and administer reports using SSRS for Helpdesk Tickets status reports, CITRIX reports, ACD reports from the customer Telephone system, ad hoc or on-demand reports using T-SQL, excel, MS.
• Provide administration and tier one support for HEAT/REMEDY Ticketing System
• Provide SharePoint databases expertise and support.

• Provide primary lead support for the GAO SQL Server, MYSQL environments and support GAO Oracle environment.
• Support quarterly consolidated reporting for the GAO Oracle and SQL Server environments
• Database Operations Support
• On-Call Support
• Physical Database Design
• Physical Database Implementation

• Resolve database performance and capacity issues
• Design, Schedule, Implement, and perform regular database backup and maintenance
• procedures.
• Provide database design assistance for the development of custom applications.
• Utilize SQL experience to provide adhoc reports to respond to immediate business needs
• Use existing reporting applications to deliver standard reports for global consumption

• As a SQL Server DBA he supported remote production and development servers, clustered/non clustered environment.
• Update user records, update employee profiles, add vendors, update vendors, process de-obligations (refunds) etc.
• Use SQL Query Analyzer to update or create.
• Performed DBMS maintenance, backup and recovery.
• Implemented, configured, administered replication and log shipping.
• Designed Report in SQL Server Reporting Services and used Reporting Services to search for the SQL Server Log.

Master Certificate, Information Technology

Bachelor Of Science (Bsc), Computer Science