Senior Database Engineer
Current- Provide primary lead support for the USMS SQL Server
- Install SQL Server, design, create, code, manage, and support all databases in both virtual and Physical environments, clustered and non-clustered Servers
- Design, develop, implement, administer and provide support for all MS SQL Servers including clustered instances
- Design, develop, generate, and administer reports using SSRS for Helpdesk Tickets status reports, CITRIX reports, ACD reports from the customer Telephone system, ad hoc or on-demand reports using T-SQL, excel, MS.
- Provide administration and tier one support for HEAT/REMEDY Ticketing System
- Provide SharePoint databases expertise and support.