Matovu Moses Email & Phone Number

Uganda

Efficient IT Issue Resolution: Received, prioritized, and investigated IT problems, taking initial steps to solve them efficiently and promptly.IT Audit: Assessing and evaluation of organizational information technology infrastructure, applications, data utilization and management, policies, procedures, and operational protocols in accordance with established standards or policiesNetwork Setup and Maintenance: Played a crucial role in setting up and maintaining the company's network, ensuring it operated smoothly and securely. This included configuring and maintaining components like routers, switches, and access points.Hardware Systems Oversight: Oversaw and resolved issues across various hardware systems, such as Servers, PBX, VM Ware, Firewalls, VPNs, Switches, Access Points, UPS, Routers, and more.IT Inventory Maintenance: Responsible for maintaining the inventory of company IT hardware and software, ensuring proper tracking and upkeep.Vendor and Service Provider Collaboration: Collaborated with vendors and service providers to ensure the delivery of high-quality services, maintaining positive working relationships.Security Incident Monitoring: Monitored and responded to security incidents using Crowdstrike's platform and application monitoring tools to safeguard the organization's IT infrastructure.User Account Management: Managed user accounts by creating, resetting passwords, updating user details, and maintaining mailing distribution lists in accordance with IT Department guidelines and the IT Policy, utilizing Microsoft Active Directory.Cloud and Software Maintenance: Ensured the uptime, updates, and security of cloud and software solutions, including Microsoft Teams, OneDrive, and Microsoft Stream, contributing to the organization's operational continuity.

Kampala, Uganda

Remote

I had the privilege of training young professionals, teams, and students on AWS services and solutions while committed to delivering engaging, hands-on learning experiences that bridge the gap between theory and real-world application.Assisted individual in acquiring essential cloud skills and preparing for AWS certificationsIn addition, I worked in CODEIT Institute's Research and Development Lab, where I specialized in implementing and managing AWS initiatives. This involved deploying and overseeing applications management in the cloud environment.

Remote

Gulu, Uganda

In 2021, CEED demonstrated remarkable adaptability in response to the challenges posed by the COVID-19 pandemic. They innovatively introduced a cutting-edge virtual internship program aimed at delivering a transformative international learning experience. This initiative seamlessly integrated students into a diverse, cross-cultural virtual workspace. Their overarching mission was to harness the power of emerging technologies to enrich the educational and personal growth journey of teenagers.During my tenure at CEED, I excelled in several key areas:1. Curriculum Crafting: I applied my critical thinking and adept research skills to curate an engaging curriculum. 2. Dynamic Multimedia Presentations: I designed and developed multimedia presentations, using an array of digital tools, such as captivating videos, informative slideshows, and cutting-edge technology. These multimedia resources breathed life into the educational materials, making learning a captivating and interactive experience.3. Educational Guidance: As a committed mentor, I provided dedicated support to students in mastering vital skills such as MS Excel and Python programming. My tenure at CEED marked a rewarding chapter in my career journey, enabling me to contribute to the organization's mission while sharpening my own skills and expertise.

Information Systems And Technology, Systems Development Major, Bachelor Of Science (Bsc)

Activities and Societies: NLP Club, Gender Mainstreaming Directorate, Data Science East Africa Academic Highlights and Involvement: Second.

Software Engineering | Cloud Computing | Blockchain

CLOUD COMPUTING: I delved deep into the world of cloud computing, mastering a plethora of AWS services and solutions, including but not.

Certificate In One Health Principles And Practices, Public Health, Certificate

Activities and Societies: Theoretical Principles of One Health and Field Experiential Learning (FEL)