Moses Odebode Email & Phone Number

United Kingdom

Wimborne Minster, England, United Kingdom

• Project management: Technical lead for multiple projects including migrations to Microsoft exchange online, SharePoint online, Azure active directory and Intune MDM.• Azure/Cloud adoption: Implementing and administering cloud based services primarily in Azure including planning and migrating IT infrastructure and services. • Infrastructure management: Providing server and desktop infrastructure for various Microsoft technologies; administering Hyper-V and VMWare (ESXI) virtualisation services for production and disaster recovery sites.• Documentation: Provide and maintain documentation and knowledgebase for application and service configurations.• 2nd and 3rd line support: Provide 2nd/ 3rd line escalation support to service desk and internal IT requests and troubleshooting and resolving complex issues and escalations.• Network administration: Developing and designing networking solution for the LAN/WAN (routers, switches, firewall) and administering managed Wi-Fi solutions.• Security and Compliance: Conducting assessment on client infrastructure and systems for conformity with cyber essentials and PCI compliance evaluations.

Nigeria

• Infrastructure management and System Administration: Worked within the infrastructure team to design, deploy and manage scalable and highly available IT systems comprising of on-premises Linux and Windows servers including Trading Systems, SANs, network security and firewall appliances and azure cloud virtual machines and services; Collaborating with development and PMO teams to deploy and provide support for applications and services.• Cloud adoption: Implemented a hybrid cloud infrastructure and employed the Microsoft cloud adoption framework recommendations to migrate critical business applications and services to the cloud. • Virtualisation and automation: Deployed Microsoft endpoint configuration manager (MECM/SCCM) for windows servers and workstation, key management services (KMS) server, public key infrastructure (PKI)/certificate services and a system centre virtual machine manager(SCVMM) for Hyper-V virtual hosts management.• Capacity management: Developed and maintained tools to monitor and analyse infrastructure utilisation, capacity and efficiency to proactively identify and resolve potential bottlenecks and maintain the IT infrastructure uptime and reliability.• Business continuity and disaster recovery: Planning and participating in various disaster recovery tests and ensuring results are implemented to provide a highly resilient IT system for unplanned potential disruptions. • Security and compliance: Working with the cross functional team as an ISO 27001 champion to verify compliance with ISO controls and ensure all internal audit anomalies are remediated. • Documentation and reporting: Creating and maintaining documentations for infrastructure configurations, operational manuals for users, SOPs, RCAs for systems failures and disruptions and also providing capacity and performance reports to the management.• Mentorship and Leadership: Provided mentorship and leadership to the helpdesk and IT support engineers in the infrastructure team.

Nigeria

• Planning, implementation and administration of the entire corporate hardware and Software IT infrastructure and Datacentres: Physical and Virtual Servers, SAN Storage, Enterprise Applications.• Administration of core IT infrastructure: VMware ESXI, DNS and web servers, active directory, SQLDatabases, cloud integration, email, antivirus, RHEL, Ubuntu and CentOS Linux Servers (billing servicesand web application servers).• Proactively maintaining enterprise information security for all IT infrastructure• Ensuring effective implementation of change control and documentation of any risk and impact it mayhave on the business while escalating to the management where necessary.• Automation and scripting necessary business processes for effective IT management• Working with the development team and providing application support and integration.

7H, Grace Anjous Drive, Off Admirality Way, Lekki Phase 1, Lagos

• Executing IT Strategies, Plans (Business Continuity and Disaster Recovery) and Policies for the effective running of IT services company-wide in line with business objectives• Carried out 3rd party vendor liaison through solution design, configuration and early day application support for Facilities and Property management Application • Implemented an Open-Source Linux-based IPS device for Network Security and new IT infrastructure comprising of Servers, switches and access points.• Adoption of relevant technologies and trends in line with industry best practice and evaluated users’ needs in order to support the company’s business requirements and identified gaps.• Effective Disaster Recovery Plan by ensuring all company’s business systems are periodically backed up in line with business continuity requirements.• Enterprise Server Administration (Windows Server 2008 R2), Network Administration and UTM Application configuration and management.• Annual Budgeting, Selection and Procurement of the IT department hardware resources and ensuring they are suitable to support the company’s business requirements.• Implemented a Business Process Management Automation system using BPMN 2.0 for Vehicle/Fleet Management and Requisition and Leave Management (HR & Admin Department)• Enabled the Group Head Office to recognize Service Management more formally via the adoption of the ITIL framework• Instrumental in fostering an environment where information Technology improvement opportunities were highlighted and pursued.• Carry out third line support for all aspects of the IT infrastructure on all sites in person, on the phone or via remote connection.• Training of Staffs on use of Applications and Enterprise Technology Resources

Lagos, Nigeria

• Acting as technical lead to identify and implement solutions to problems affecting IT services. • Providing 1st/2nd Line and some 3rd Line support over the telephone, remotely and face to face to clients and internal staff members• Administration and Support of the Cyberoam Unified Threat Management (UTM) Appliance• Designing, implementing and managing Enterprise server (Active Directory, DNS, DHCP)• Building, configuration and troubleshooting of server, desktop and laptop hardware• Working with the network administrator to ensure effective delivery of network services to staffs and clients.• Providing advice on selection and purchase of IT equipment.• Identify and recommending improvements for E-mail applications & Web-page development while managing the company website using Joomla content management system.• Administration of the Company Enterprise Resource Planning Software (TALLY ERP).• Ensure adequate antivirus protection & solutions are maintained and updated.• Established engagement with key external hardware, backup and internet service providers and negotiated service levels.

Master Of Science - Ms, Information Technology, Distinction

Bachelor Of Technology (B.Tech) Hons., Electronics/Electrical Engineering, Second Class Upper