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Mosharrafa Ahmad Email & Phone Number

Service Desk Analyst at Buchanan Technologies at Buchanan Technologies
Location: Halifax, Nova Scotia, Canada 4 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Buchanan Technologies
Role
Service Desk Analyst at Buchanan Technologies
Location
Halifax, Nova Scotia, Canada
Company size
391 employees

Who is Mosharrafa Ahmad? Overview

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Quick answer

Mosharrafa Ahmad is listed as Service Desk Analyst at Buchanan Technologies at Buchanan Technologies, a company with 391 employees, based in Halifax, Nova Scotia, Canada. AeroLeads shows a matched LinkedIn profile for Mosharrafa Ahmad.

Mosharrafa Ahmad previously worked as IT service desk at Buchanan Technologies and Service Desk Analyst at Buchanan Technologies. Mosharrafa Ahmad holds Master'S Degree, Information Technology from University Of Bremen.

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Email format at Buchanan Technologies

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Buchanan Technologies

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Profile bio

About Mosharrafa Ahmad

Mosharrafa Ahmad is a Service Desk Analyst at Buchanan Technologies at Buchanan Technologies. They is proficient in English, Hindi and German.

Current workplace

Mosharrafa Ahmad's current company

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Buchanan Technologies
Buchanan Technologies
Service Desk Analyst at Buchanan Technologies
grapevine, texas, united states
Website
buchanan.com
Employees
391
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4 roles

Mosharrafa Ahmad work experience

A career timeline built from the work history available for this profile.

Service Desk Analyst

Buchanan Technologies

Nova Scotia, Canada

Providing User Support and technical assistance for incoming queries and issues related to computer systems, software, and hardwareIdentify Incidents and Tickets on Easy vista/BMC Helix IT Service managementResolving client concerns by answering incoming calls, scheduling and placing outgoing calls, and dealing with customers in real-time via the chat.

Oct 2021 - Mar 2023

Support Engineer,Network Operation Center

Bdcom Online Ltd.

Dhaka, Bangladesh

  • Responded customer inquiries by phone and email
  • Kept customer interactions records, processed customer accounts and filed documents
  • Performed troubleshooting for the customers’ problems and resolved internet bandwidth issues, network routing issues by implementing proper protocols
  • Identified and diagnosed networks and servers status by monitoring application and referred problems to the appropriate team members by ticketing system
Dec 2015 - Apr 2017

It Officer

Tj Group Inc.

58/9 Free School Street, Panthopath, Dhaka

  • Developed e-commerce website content
  • Performed e-commerce website maintenance tasks – product additions, deletions, pricing, and description
  • Graphic design, image optimizations, and layout changes of the website (HTML, CSS)
  • Did online marketing promotion via social media and email
Nov 2014 - Sep 2015
Team & coworkers

Colleagues at Buchanan Technologies

Other employees you can reach at buchanan.com. View company contacts for 391 employees →

ZS Zachary Shaw Zachary Shaw Colleague at Buchanan Technologies Wichita, Kansas, United States, United States View → NS Nadin Subeh Nadin Subeh Colleague at Buchanan Technologies Stratford, Prince Edward Island, Canada, Canada View → HP Hardik Patel Hardik Patel Colleague at Buchanan Technologies Ahmedabad, Gujarat, India, India View → DC Derick Chapman Derick Chapman Colleague at Buchanan Technologies Fort Worth, Texas, United States, United States View → SB Seyyed Behnam Miri Seyyed Behnam Miri Colleague at Buchanan Technologies Arlington, Texas, United States, United States View → SM Steve Mcclinnis Steve Mcclinnis Colleague at Buchanan Technologies Asheville, North Carolina, United States, United States View → RH Rick Herb Rick Herb Colleague at Buchanan Technologies Eureka, Kansas, United States, United States View → SS Sukhbir Singh Virk Sukhbir Singh Virk Colleague at Buchanan Technologies Charlottetown, Prince Edward Island, Canada, Canada View → KR Ken Reid Ken Reid Colleague at Buchanan Technologies Prince Edward Island, Canada, Canada View → TP Twinkle Patel Twinkle Patel Colleague at Buchanan Technologies Ahmedabad, Gujarat, India, India View →
2 education records

Mosharrafa Ahmad education

Bachelor Of Science (B.Sc.), Telecommunications Engineering

Daffodil International University

Activities and Societies: 1. Participated in Workshop on “Your Career with Cisco”. 2. Participated in Seminar on “Technical Challenges and.

FAQ

Frequently asked questions about Mosharrafa Ahmad

Quick answers generated from the profile data available on this page.

What company does Mosharrafa Ahmad work for?

Mosharrafa Ahmad works for Buchanan Technologies.

What is Mosharrafa Ahmad's role at Buchanan Technologies?

Mosharrafa Ahmad is listed as Service Desk Analyst at Buchanan Technologies at Buchanan Technologies.

Where is Mosharrafa Ahmad based?

Mosharrafa Ahmad is based in Halifax, Nova Scotia, Canada while working with Buchanan Technologies.

What companies has Mosharrafa Ahmad worked for?

Mosharrafa Ahmad has worked for Buchanan Technologies, Bdcom Online Ltd., and Tj Group Inc..

Who are Mosharrafa Ahmad's colleagues at Buchanan Technologies?

Mosharrafa Ahmad's colleagues at Buchanan Technologies include Zachary Shaw, Nadin Subeh, Hardik Patel, Derick Chapman, and Seyyed Behnam Miri.

How can I contact Mosharrafa Ahmad?

You can use AeroLeads to view verified contact signals for Mosharrafa Ahmad at Buchanan Technologies, including work email, phone, and LinkedIn data when available.

What schools did Mosharrafa Ahmad attend?

Mosharrafa Ahmad holds Master'S Degree, Information Technology from University Of Bremen.

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