Moshe Korber Email & Phone Number

Israel

Isreal

Ramat Gan Area, Israel

Tier 3 level technical support engineer, providing support for checkmarx worldwide customer.Supporting implementation and malfunction issues till resolution on CX products which includes web servers/SQL server/applications/APIs/Networking/CI-CD integrations/plugins.Working closely with multiple functions within the organization (TAMs/R&D/SEs/CSMs).

Raanana, Israel

Tier 3 support DBA role, Providing complicated SQL based solutions and/or workarounds for database related issues for NICE's customers around the globe.Roles and responsibilities:• Provided technical solutions or workarounds for NICE product DB anomalies.• Composed varied complicated scripts to fix issues within the product which required DB modifications.• Interacted with various R&D groups and support teams from around the world to address database product issues.• Database performance tuning (shorten reports execution time, queries in the system, etc.)• Handled DB maintenance: backup/restore, indexes fragmentations, consistency checks, etc.• Supported database migrations, Monitored jobs and fixed failures, Recovered replication failures.• Mentored & educated the various support & field services teams to get to know the NICE product and the DB structure as well as its internal flows.• Maintain good internal and external customer communication, provide high level of support and minimize escalations.• Prioritize daily missions/cases and manage critical accounts while standing in the defined SLAs.

Rush Haain

Served in several roles:DBA - Served both as infrastructure DBA and application DBA. • Design, implement and maintain Callup products databases.• Install, configure and maintain MSSQL servers, both in lab and production.Field Engineer - Install and integrate Callup products at customers locations.• Install and configure servers, routers and other various components in racks, both physically and software wise (OS, Clusters, SQL), all working and tested, ready to be shipped to customers location.• Integrate Callup fully ready racks in customer environments, test and complete ITP sign off.Tier 3 support - Provide remote and onsite support.• Provide technical sulotions for issues raised by Callup customers about Callup various products.• Work with R&D on issues requiring code fixes.System Administrator - Manage and maintain Callup office infrastructure.• Manage Callup network, domain (AD), exchange, firewall and VPN access.• Manage Callup employees laptops and desktops.

Raanana, Israel

Field Engineer - Install and integrate Mediagate products at customers locations.• Install and configure servers, routers and other various components in racks, both physically and software wise (OS, Clusters, SQL), all working and tested, ready to be shipped to customers location.• Integrate Mediagate fully ready racks in customer environments, test and complete ITP sign-off.Tier 3 support - Provide remote and onsite support.• Provide technical sulotions for issues raised by Mediagate customers about Mediagate products.• Work with R&D on issues requiring code fixes.

הכשרת פיתוח אפליקציות Web - Front End Development

HTML5, CSS3, JavaScript, AngularJS, Bootstrap, Github, Final project

Sql Server Dba

SQL maintenance and administrating