- Provision of 1st line ICT technical support to end users in the campus - Configuration of Computers and Connecting network and shared/link network to printers- Joining computers to the network by assigning the IP Addresses and joining the to workgroups and domains- Installation of necessary software to users in the Department in accordance with standard.- Configuration and repair of all Microsoft Windows operating systems including Imaging or Ghosting.- Updating antivirus software and patches on client computers at the college.- Network controlling and Troubleshooting of network points and patch leads- Resolving computer technical and Software issues, computer and other systems maintenance at campus level.- Hardware and Software installation, local and network printer installation(including other network devices like switches)- Assisting during exam sessions in cases were the learners meet problems with printing and any other problem that they encountered- Performing back up, including after exam sessions.- IP and Analogue CCTV Camera Installation and configuration-Wi-Fi access points and Radio links/CPE Broadband installation and configuration (Plus Basic knowledge on Ubiquiti devices and MikroTik.