Managing Operations and Services

• Head of Support and customer satisfaction department serving worldwide costumers including the Chinese market.• Team Leader for developing B2B2C platforms both Commerce website and mobile. • IT manager. Responsible for overall management of staff, establishment, maintenance, and development of the company’s IT infrastructure.

Handled new FIX connectivity in both Technical and application aspects.

 Building an advanced technological solution for financial institutes . Design, deploy and support both local clients and abroad. Managing offshore clients and along with remote technological management with third party tech teams.

* Planning and building Information systems, Communication infrastructure, DR arrays, server farms, cyber security, leading from loss to profit* Serving as a qualified focal point for both interior and exterior interfaces, decision making and optimal use of company resources.* Building and managing teams and departments, optimizing and improving work methods and processes, establishing a profitable and stable operational infrastructure and an active customer cycle* A broad business-technological point of view, high service awareness and good interpersonal skills, mental flexibility, proactive and initiator in nature.* Rich and proven experience in managing and directing cross-platform and multi-interfaces technological projects in Israel and aboard – Hands On, E2E