Mike Moss

Mike Moss Email and Phone Number

Managing Director, Financial Institutions @ Affinity Solutions
East Northport, NY, US
Mike Moss's Location
East Northport, New York, United States, United States
Mike Moss's Contact Details
About Mike Moss

Results-oriented Payments Industry executive with over 30 years experience in managing businesses, partnerships, product and program development and management, devising and implementing key strategic initiatives, and leading high performing teams. Creative thinker with strong business acumen. Strategic and innovative leader who understands complex issues and develops and implements innovative solutions to unlock value.• C-suite Executive – Responsible for creating the strategy and running all business operations for a high growth FinTech company focused on loyalty and engagement solutions.• Global Loyalty Head – Designed, developed, and launched a brand-new, state of the art loyalty platform to support a global client base; Business owner with full P&L accountability.• Launched Merchant Offer Business – Developed the concept and strategy, and launched the merchant offer program for Citi Cards, driving incremental spend and revenue to the business.• Managed Hilton Co-brand Card – Managed the Hilton relationship and credit card program for Citi Cards, including all marketing programs, with full P&L responsibility.• Managed Loyalty Business – Overall responsibility for a large portion of the loyalty business at Netcentives, a leading online loyalty and reward company.Specialties: Product and Program Management, Partnership Management, Business Strategy, New Business Development, Client Management, Contract Negotiation, Credit Card Marketing, P&L Management, Innovation, New Product/Program Development, Mobile Payments, Loyalty, Rewards, Emerging Payments.

Mike Moss's Current Company Details
Affinity Solutions

Affinity Solutions

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Managing Director, Financial Institutions
East Northport, NY, US
Website:
affinitysolutions.com
Employees:
272
Mike Moss Work Experience Details
  • Affinity Solutions
    Managing Director, Financial Institutions
    Affinity Solutions
    East Northport, Ny, Us
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  • Twism
    Senior Advisor
    Twism Aug 2024 - Present
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  • Amplifi Loyalty Solutions
    Chief Operating Officer
    Amplifi Loyalty Solutions Aug 2019 - May 2024
    Naperville, Illinois, Us
    Responsible for the business vision, strategy, and daily operations of the company. Key areas of responsibility include all core non-tech areas, such as product strategy, development and management, client onboarding and delivery operations, client relationship management, redemption operations and services, analytics and reporting, and process development and improvement. Created and built out the Product and Analytic functions and teams from scratch, and implemented best practices and procedures across the business operation. Developed the business vision and operational acumen across the company, along with a modern loyalty product infrastructure to deliver 25% CAGR in revenues and earnings.
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  • First Data
    Vice President, Global Loyalty Solutions
    First Data May 2016 - Aug 2019
    End to end ownership of all Loyalty Solutions, Products, and Programs. Responsibilities include P&L management, pricing, product line performance tracking and management, product strategy, product planning, managing the overall product development and commercialization process, including roadmap development and enhancement prioritization, and working with the sales and client teams to sell in new products and programs.
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  • Citi
    Director - Merchant Offers
    Citi Feb 2012 - Apr 2016
    New York, New York, Us
    Responsible for launching and leading Citi Cards’ merchant offer business, including developing and implementing the overall strategy, full P&L responsibility, hiring and managing a team of program managers responsible for sourcing and managing all aggregator and direct merchant relationships, platform capabilities and feature development, and coordination with all product managers and existing cardmember marketing programs.
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  • Citi
    Svp/Director - Payment Strategy
    Citi Nov 2009 - Feb 2012
    New York, New York, Us
    Responsible for developing and implementing the payment strategy for North America Cards, including new payment opportunities and emerging technologies, leveraging input from external partners and other data sources, as well as Citi's own Innovation and Market Research groups. Develop strategy for incorporating dynamic stripe and chip form factors into card products and oversee execution of technology testing, consumer testing, product rollout and final assessment. Also responsible for developing new partnerships in merchant-funded offers and rewards, and the identification and implementation of new revenue opportunities.
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  • Citi
    Svp - Partnership Development
    Citi Aug 2007 - Nov 2009
    New York, New York, Us
    Responsible for leading the partnership and relationship management function, and defining the overall partner strategy for the business with a goal of securing new distribution channels and broader strategic relationships. Sized and scoped opportunities, defined partner targeting criteria, established best in class procedures, and gained consensus among senior management. Responsibilities spanned market evaluation, relationship management, and program/partner integration. Responsibilities also included running the Hilton HHonors co-brand program, including acquisitions strategy and execution, existing cardmember management, and overall P&L accountability. Produced net growth in accounts, sales and receivables while maintaining positive business income every quarter during extremely difficult economic circumstances.
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  • Citi
    Vice President - Business Development
    Citi Dec 2006 - Aug 2007
    New York, New York, Us
    Responsible for developing external business opportunities and partnerships for Citi Analytics. Perform market research and identify new markets and offerings that take advantage of key capabilities. Develop market strategy and position Citi Analytics with potential partners. Establish business relationships, negotiate business terms, and deliver signed contracts.
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  • Sas Institute
    Director - Retail Risk Solutions
    Sas Institute Feb 2006 - Dec 2006
    Cary, Nc, Us
    Responsible for opening new markets and developing new business opportunities for SAS fraud solutions within the consumer financial services industry. Duties included developing business strategy, goals, value proposition, and message, communicating them to the sales force, and representing SAS fraud solutions to the industry. Performed competitive analysis, market evaluation, SWOT analysis, capabilities evaluation, and solution assessment. Responsible for establishing business relationships, creating a sales pipeline and opportunity matrix, structuring and managing sales engagements, and driving business opportunities to contract signature.
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  • Fair Isaac Corporation
    Strategic Account Director
    Fair Isaac Corporation Jan 2002 - Feb 2006
    Bozeman, Montana, Us
    Overall responsibility for managing the Citigroup client relationship worldwide, representing all Fair Isaac products and services to all Citigroup businesses. Built and executed strategic business plans for positioning, selling and supporting Fair Isaac products and services with the client. Developed and nurtured senior level relationships within Citigroup in order to gain a deep understanding of client needs and leveraged this knowledge to effectively position Fair Isaac products and services for upsell or cross-sell. Ensured client satisfaction with Fair Isaac offerings and took action to improve performance where necessary. Accountable for managing the client P&L across the entire Fair Isaac organization. Delivered 4 year CAGR in revenues of over 20%, and 4 year CAGR in bookings of over 100%.
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  • Netcentives
    Sr. Director
    Netcentives 1999 - 2001
    Us
    Overall responsibility for managing a team of Account Directors and Account Managers charged with building relationships with existing clients of our loyalty solutions, accounting for approximately 20% of company revenues. Responsibilities included - training and mentoring Account Directors and Account Managers, creating and enforcing methods and practices for the account planning process (including quarterly and annual account planning and program reviews), complete P&L responsibilities per account, ensuring client satisfaction with the Netcentives relationship, forecasting and analyzing program revenues and costs, building opportunities for additional revenue, and strategizing with existing clients on ways to help them achieve their goals. Also served as the managing director of the NY office from 3/01-8/01.
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  • Citigroup
    Various Positions In North America Cards Business
    Citigroup Jul 1992 - Oct 1999
    Vice President – Internet – 1/99-10/99Vice President - Business Development - 5/98-1/99Vice President, Marketing - Product Manager - 2/97-1/99Asst. Vice President, Business Analysis - Portfolio - 3/93-2/97Marketing Analyst, Business Analysis - Acquisitions - 7/92-3/93
  • Ge Capital
    Various Positions In Retailer Financial Services Business
    Ge Capital Jun 1988 - Aug 1990
    Financial Analyst - 2/90-8/90Management Development Trainee - 5/88-2/90

Mike Moss Skills

Strategy Strategic Partnerships Analytics Financial Services Product Management Crm Business Development Management Program Management Competitive Analysis Leadership Business Analysis Payments Marketing Strategy Product Marketing Market Research Credit Cards Product Development Business Strategy P&l Management New Business Development Relationship Management Executive Management Start Ups Contract Negotiation Customer Relationship Management Strategy Development Cards Contract Negotiations Loyalty Marketing Account Management

Mike Moss Education Details

  • Nyu Stern School Of Business
    Nyu Stern School Of Business
    Finance & International Business
  • Georgetown University
    Georgetown University
    Finance

Frequently Asked Questions about Mike Moss

What company does Mike Moss work for?

Mike Moss works for Affinity Solutions

What is Mike Moss's role at the current company?

Mike Moss's current role is Managing Director, Financial Institutions.

What is Mike Moss's email address?

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What is Mike Moss's direct phone number?

Mike Moss's direct phone number is +171824*****

What schools did Mike Moss attend?

Mike Moss attended Nyu Stern School Of Business, Georgetown University.

What skills is Mike Moss known for?

Mike Moss has skills like Strategy, Strategic Partnerships, Analytics, Financial Services, Product Management, Crm, Business Development, Management, Program Management, Competitive Analysis, Leadership, Business Analysis.

Who are Mike Moss's colleagues?

Mike Moss's colleagues are Manthan Singh, Mike Mechanic, Anthony Ma, Akshita Kapur, J'vel Harris, Pajeeluck Phatharachatrat, Thanh Nguyen.

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