Mostafa Abd El Rahman Email and Phone Number

• Managing and redesigning of Virtual infrastructure.• Manage VMware environment (VxRail, VCenter Clusters, …). • Manage RecoverPoint for VM.• Linux System Administration (RHEL, Ubuntu ...).• converting physical servers to virtual and deploying new VMs.• Managing the data center infrastructure.• Managing the CA infrastructure deployed in different colocations.• Deploying and Managing Redhat OpenShift clusters.• Migrate and deploy applications from VM to container platform.• Create and Manage Jenkins pipelines.

• Extensive experience in Vmware ESXi servers and Vcenter servers• VMware vRealize operations manager• Support for HP Enclosures, Blades and HP Oneview• Manage Redhat Satellite and Capsule servers.• Support for Linux and Windows Servers • Supports and maintains operational applications, and plays important role in design, testing and improvement of applications that form part of IT services.

System Part:• Virtualization for servers using ESXi 5.0, create virtual machines as required.• Administer, manage, and maintain windows Active Directory infrastructure.• Create, change, and disable user accounts per request.• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and operational requirements.• Manage TMG 2010 server, monitor web & traffic utilization, create reports per user activity.• Create and manage Fax server, forward fax documents to the intended user mail.• Manage DNS, DHCP server• Contribute to and maintain system standards and following company policies and procedures.• Perform daily backup operations with Symantec Backup Exec, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled.• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.• Manage file server, perform regular file archival and purge as necessary.• Manage Corporate Inventory Software.• Control all computer ports for data security.Network Part:• Configure Cisco routers and switches.• Configure simple commands on ASA & update IPS regularly.• Administer Cisco Call Manager.• Administer Cisco Unity Express.• Administer Protues billing system, generate monthly report per extension to measure calls volume and costly users.• Administer Quality Manager Server to add call center agent phone and profile in order to record his/her inbound/outbound calls. • Manage Tandberg video conference unit.• Surveillance and controlling of CCTV security system.

• Administer, manage, and maintain windows Active Directory infrastructure.• Administer, manage, and maintain Exchange server 2003 and 2010, Exchange cluster, and Storage Mail Boxes.• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.• Contribute to and maintain system standards.• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.• Perform regular file archival and purge as necessary.• Manage Print Server and file server.• Manage SCCM and Forefront 2010 server• Create, change, and disable user accounts per request.• Repair and recover from hardware or software failures. • Work in Migration to Linux (MTL) Project to convert Call Center users from windows to linux Ubuntu • Installating and configuring LDAP directory server on Debian distribution.• Installating and configuring Zimbra mail server and BIND DNS server.• Create a new distribution of Ubuntu that meets users need• Deploy the new customized Ubuntu on users PCs • Daily troubleshooting for issues that Ubuntu users face with applications and do training to the users on the new OS.• Troubleshoot all IT issues, including: - Hardware: desktops, laptops, printers and scanners problems. - Software such as MS Outlook, MS word, MS Excel, MS Access, MS PowerPoint, Internet browsers and other applications that users use. - Install and update desktops and laptops OS and hardware drivers.• Manage Corporate Inventory Software