As a Maintenance Dispatcher Shift Manager, I held a pivotal role in overseeing and managing a team responsible for the efficient handling of various maintenance tasks and work orders. Key responsibilities included:Training and Onboarding: Facilitated the training of new employees, ensuring they were equipped with the necessary skills and knowledge to fulfill their roles effectively within the maintenance department.Preventive Maintenance Work Orders: Coordinated the scheduling and execution of regular preventive maintenance tasks for equipment and facilities across multiple departments, adhering to predefined maintenance procedures and plans.Fault Contact Sheet Management: Oversaw the process of receiving and managing failure reports from departmental personnel, promptly notifying the maintenance department for timely resolution of equipment and facility faults.Troubleshooting Orders: Managed the assignment and tracking of maintenance tasks generated from fault reports or submitted by equipment management personnel, ensuring timely resolution and accurate maintenance status documentation.Defect Repair Orders: Implemented comprehensive tracking and management processes for the repair of equipment and facility faults that required extended periods for resolution, ensuring minimal disruption to operations and service levels.Routine Work Orders: Managed the planning and control of daily consumables required for maintenance processes, ensuring efficient requisition and utilization while adhering to established guidelines to prevent misuse.

As a dedicated Site Engineer, I excelled in overseeing and managing subcontractors to ensure the smooth execution of projects. My role involved meticulous planning of each subcontractor's tasks and responsibilities, ensuring optimal workflow and timely completion of milestones. I operated within a demanding environment, handling multiple tasks simultaneously across diverse projects.Key Responsibilities:Subcontractor Management: Directed and coordinated subcontractors' activities on-site, ensuring adherence to project schedules and quality standards.Workflow Optimization: Strategically allocated resources and manpower to maximize efficiency, resulting in streamlined operations and minimized downtime.Quality Assurance: Spearheaded the inspection process, conducting an average of 10 Inspection Requests (IRs) weekly to uphold stringent quality control measures.Project Handover: Successfully completed projects at prominent stations including El-obour, Future, El-shorouk, and New-heliplios, delivering comprehensive documentation and ensuring client satisfaction.