Mostafa El-Deeb Email and Phone Number
Mostafa El-Deeb work email
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Mostafa El-Deeb personal email
Senior Creative Designer with 8+ years of experience merging marketing and design expertise. Driven by brand consistency and innovation, I leverage my customer service background to create impactful, client-focused marketing solutions that exceed standards.
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Senior Creative DesignerArab African International Bank 2016 - PresentEgypt· Designing graphic content, illustrations, and info-graphics.· Managing graphic designs from conception to delivery.· Generating fresh concepts.· Ensuring brand consistency throughout various marketing projects.· Liaising between the marketing and design teams to ensure deadlines are met.· Keeping up-to-date with industry developments. -
Senior Customer Service RepresentativeArab African International Bank 2010 - 2016Egypt· Take ownership of high wealth customer’s needs and follow up on all their requests· Handle complaints and solve problems beyond the staff competence level· Building customer relationships and retention activities to gain client loyalty· Follow up and monitor customer service staff performance to ensure service quality· Periodic customer survey to guarantee customer delight· Prepare sales action plan and achieve assigned branch target· Review and follow up on secured /unsecured asset products and take corrective actions· Monitor all types of accounts and prepare MIS reports to responsible departments to take necessary actions
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Auto Loan Sales Coordination HeadBarclays 2009 - 2010Egypt· Supervising performance, sales and tasks distribution to sales team· Conducting auto-loans market research and market share study each quarter· Liaison between auto-loans sales team, sales managers and marketing· Handling product features enhancement and policy amendments with all stakeholders· Ensure abidance to agreed Service Level Agreements between Coordinators team, sales teams and ICU, Risk and LPU· Maintain MIS reports for management review (daily, weekly and monthly) such as sales performance tracking, dealer booking achievement, dealer New TIA productivity, etc.… -
Auto Loan Sales CoordinatoBarclays 2007 - 2009Cairo, Egypt· Reviewing and salvaging Auto-loan cases before sending feedback on cases post risk decisions· Solve and follow up Complains by liaising to Auto team and the customer· Reviewing Original files for document completion and data accuracy on server with cooperation with sales team· Update Sales orders and stock level
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Graphic DesignerUrgent Advertising 2005 - 2007Egypt· Meeting clients to discuss their needs and developing design briefs and quotes· Producing design solutions to communicate client messages with high visual impact· Developing creative ideas and concepts choosing the appropriate media and style to meet the client's objectives· Keeping creative flair, up-to-date knowledge of industry software and a professional approach to meet deadlines in cost and time efficient manner· Thinking creatively to produce new ideas while Using state sorts of Media · Liaison with print houses, copywriters, photographers, web developers, account executives and marketing executives -
Customer Service RepresentativeVodafone Egypt 2004 - 2005Egypt· Interacting with customers to provide and process information in response to inquiries, concerns and requests· Providing customers with product service information and up sell products and services· Completing call logs and reports· Supporting the team with technical information and handling hard calls to resolve customer issues
Mostafa El-Deeb Skills
Mostafa El-Deeb Education Details
Frequently Asked Questions about Mostafa El-Deeb
What company does Mostafa El-Deeb work for?
Mostafa El-Deeb works for Arab African International Bank
What is Mostafa El-Deeb's role at the current company?
Mostafa El-Deeb's current role is Senior Creative Designer | Marketing Specialist.
What is Mostafa El-Deeb's email address?
Mostafa El-Deeb's email address is mo****@****aib.com
What schools did Mostafa El-Deeb attend?
Mostafa El-Deeb attended Ain Shams University.
What are some of Mostafa El-Deeb's interests?
Mostafa El-Deeb has interest in Human Rights, Social Services, Children, Arts And Culture.
What skills is Mostafa El-Deeb known for?
Mostafa El-Deeb has skills like Customer Service, Negotiation, Business Writing, Skilled Multi Tasker, Anti Money Laundering, Presentations, Photoshop, Microsoft Office, Front Office, Management, Process Improvement, Sales.
Who are Mostafa El-Deeb's colleagues?
Mostafa El-Deeb's colleagues are Amal El Mahdy, Mariam Elhaggar, Mohamed Mounir, Mostafa El Abbady, Christina Atef, Amany Alieldin, Hossam Makareem.
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