Mostafa El Sayed Email and Phone Number
An energetic and enthusiastic Regional E- Commerce Revenue Manager with extensive experience in the Hotel Management Industry. Well presented, highly personable and efficient with an ability to work independently as well as effectively as part of a team. I enjoy a challenge and achieving personal goals while contributing new ideas that can improve the working environment. I believe in the importance of excellent guest service and hospitality. Strong leadership skills allow me to motivate staff members towards achievement of company targets
Swiss Inn Hotels & Resorts
View- Website:
- swissinn.net
- Employees:
- 61
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Director Of SalesSwiss Inn Pyramids Golf Jan 2020 - Present6Th Of OctoberManages All sales plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the MarketResponsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels.Supervising the sales team to meet sales targets for the property. The role includes developing annual sales, and promotional strategies to achieve foretasted salescoaches and motivates the sales team to maximize their potential, and establishes realistic sales objectives for each member .Coordinate the design and dissemination of marketing and advertising materials and messages.Oversee and conduct research on product target markets, customer demographics, and activities of competitors.Assist in the development and implementation of annual marketing plans for a specific region or division. Train, manage, direct, and evaluate teams of sales personnel.Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the senior management teamResponsible for performing the assigned tasks to the highest standards to ensure they accurately done.Work closely with the Senior Management Team to identify and drive focused activities on elements of the businessProduce accurate and timely reports that meet the needs of the hotel and the management companyCooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programsConduct site inspections.Adhere to the Corporate SOP’s.Detailed knowledge of competitor set.Follow up of tentative bookings in the assigned markets.
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Regional E- Commerce Revenue ManagerSwiss Inn Hotels & Resorts Jun 2013 - PresentEgypt* Responsible for maximizing company online revenue on a daily, monthly and annual basis. * Setting rates: Setting the hotel rates for every night. This requires knowledge of market forces and economics. If the rates are set too high, then you will lose out on occupancy, if they are set too low, then you may sell out too quickly and lose out on potential higher revenue. * Market area : to know how each hotel should be priced, it includes preparing weekly / monthly competition shopping report “sometime, can be done daily specially in high demand periods”.* Aiming to ensure maximum guest satisfaction achieves the standard of Swiss Inn hotels & Resorts by handling online customer complaints. * Handling online payment problems with booking engines like booking.com / Expedia,... * Weekly / monthly online audit, to make sure that hotels are keeping rate parity “same rate for all online channels regardless commission paid to online channels.* Make sure that hotels online availability is set at least 9-12 months on advance, *Answering Guest reviews on online booking engines*Maintaining social media pages like face book, twitter, google+, make sure that it is updated with updated information, photos.*Signing new contracts for online channels like Expedia, Agoda, Hrs*Controlling and managing all inventories and pricing strategies in all distribution channels*Analyzing impact of advertising/marketing/promotions on business units.*preparing monthly revenue report including difference to same period last year, know the reasons, take corrective action immediately.* Assisting in preparing the Annual Revenue Budgets and cost control initiatives for the hotel.* Managing Reservation of Swiss Inn Pyramids Golf resort as well. This involves the hiring, training, disciplining of a reservations sales staff. -
Assistant Director Of SalesSwiss Inn Pyramids Golf Resort Jan 2015 - Jan 2020Cairo Governorate, EgyptSupervising the sales team to meet sales targets for the property. The role includes developing annual sales, and promotional strategies to achieve foretasted salescoaches and motivates the sales team to maximize their potential, and establishes realistic sales objectives for each member .Coordinate the design and dissemination of marketing and advertising materials and messages. Oversee and conduct research on product target markets, customer demographics, and activities of competitors. Responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels.Assist in the development and implementation of annual marketing plans for a specific region or division. Train, manage, direct, and evaluate teams of sales personnel.Manages All sales plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the MarketDetailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the senior management teamResponsible for performing the assigned tasks to the highest standards to ensure they accurately done.Work closely with the Senior Management Team to identify and drive focused activities on elements of the business Produce accurate and timely reports that meet the needs of the hotel and the management company Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs Conduct site inspections.Adhere to the Corporate SOP’s. Detailed knowledge of competitor set.Follow up of tentative bookings in the assigned markets.
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Revenue ManagerSwiss Inn Pyramids Golf Resort Oct 2011 - Jun 2013Egypt
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Reservation SuperivisorMövenpick Hotels & Resorts Mar 2008 - Oct 2008Ksa, Al Madina Al Monwara -
Reservations SupervisorStarwood Hotels & Resorts Worldwide, Inc. Oct 2006 - Mar 2008Le Meridien Pyramids Hotel, Cairo, Egypt
Mostafa El Sayed Skills
Mostafa El Sayed Education Details
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Faculty Of Tourism & Hotels Helwan UniversityVery Good
Frequently Asked Questions about Mostafa El Sayed
What company does Mostafa El Sayed work for?
Mostafa El Sayed works for Swiss Inn Hotels & Resorts
What is Mostafa El Sayed's role at the current company?
Mostafa El Sayed's current role is Director of sales at Swiss Inn Pyramids Golf.
What schools did Mostafa El Sayed attend?
Mostafa El Sayed attended Faculty Of Tourism & Hotels Helwan University.
What skills is Mostafa El Sayed known for?
Mostafa El Sayed has skills like Revenue Analysis, Hospitality Industry, Hospitality Management, Hotel Management, Property Management Systems, Resorts, Pre Opening, Hospitality, Yield Management, Hotel Booking, Tourism, Golf Resorts.
Who are Mostafa El Sayed's colleagues?
Mostafa El Sayed's colleagues are Alaa Hanony, Mahmoud Awaad, Khaled Ghonemy, Azzahra Anissa, Siti Nur Shahirah, Khaled Badawy, Scha Ryza.
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Mostafa El-Sayed
Frontend Web Developer | React.Js Specialist | Crafting Dynamic User InterfacesAl Manşūrah -
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