Mostafa Elbardisy Email & Phone Number

جمهورية مصر العربية

🞄 Identify and assess client needs: This includes understanding the client's budget, desired location,property type, and other requirements. 🞄 Research and recommend properties: This involves conducting market research, identifying suitableproperties, and making recommendations to clients. 🞄 Negotiate on behalf of clients: This includes negotiating the price of properties, terms of contracts, andother related matters. 🞄 Provide legal and financial advice: This includes explaining the legal and economic implications of property transactions to clients. 🞄 Manage the property sale or purchase process: This includes coordinating inspections, arrangingfinancing, and completing paperwork.Market properties: This includes advertising properties, generating leads, and conducting open houses. 🞄 Build relationships with clients and other professionals: This includes developing trust and rapport withclients, and relationships with real estate agents, lawyers, and other professionals. 🞄 Stay current on market trends: Monitoring market conditions, property values, and otherrelevant information.

الدقهلية المنصورة مصر

🞄 Led and motivated a team of 10 call center agents to achieve a 95% customer satisfaction rating.🞄 Provided coaching and training to team members on customer service skills, product knowledge, and call🞄 Center procedures. Developed and implemented a training program that resulted in a 10% increase in team productivity.🞄 Handled customer escalations and complaints professionally and promptly, resolving 90% of caseswithin 24 hours.🞄 Worked with team members to identify and resolve customer service issues, resulting in a 20% reduction in customer complaints

الدقهلية المنصورة مصر

🞄 Identified customer needs and recommended the best products and services.🞄 Closed sales deals and achieved sales targets.🞄 Cross-sold and upsold products and services to customers.🞄 Resolved customer inquiries and complaints in a timely and efficient manner.

الدقهلية المنصورة مصر

🞄 Directed and supervised the sales team to achieve sales targets.🞄 Developed and implemented sales strategies.🞄 Managed the inventory of smartphones and other products.🞄 Provided excellent customer service.🞄 Trained and developed new sales associates.🞄 Maintained a positive work environment.🞄 Adhered to company policies and procedures.

القاهرة مصر

🞄 Provided technical support to customers via phone, email, and chat.🞄 Troubleshot and resolved technical issues with WE's products and services.🞄 Provided training and documentation to customers on how to use WE's products and services.🞄 Worked with other departments to resolve customer issues.

Bachelor Of Arts, Hebrew Department

English, American English

بكالوريوس/ليسانس في الآداب, لغات شرقية (لغة عبرية)

Hebrew Language, Conversation

Top 5 Levels Of Russian Language, Russian Language

Diploma In Hr (Generalist), Human Resources