Mostafa El-Gamasy Email & Phone Number

Cairo, Egypt

Cairo, Egypt

Free Zone, Cairo, Egypt

ManagementInitiating and leading multiple projects for cost reduction & productivity increase. Setting training plans the team requireCooperating with IT Manager on Planning IT Dep. Budget. Evaluating team member’s performance depending on IT Dep. KPI’s. Performing random routine audit for the team workflow. Preparation for the internal audits plan 5S.Building talented team members who will be able to achieve business goalsMaintaining contingency plan for… Show more ManagementInitiating and leading multiple projects for cost reduction & productivity increase. Setting training plans the team requireCooperating with IT Manager on Planning IT Dep. Budget. Evaluating team member’s performance depending on IT Dep. KPI’s. Performing random routine audit for the team workflow. Preparation for the internal audits plan 5S.Building talented team members who will be able to achieve business goalsMaintaining contingency plan for Disaster RecoveryParticipate in infrastructure and security incidents meetings to derive root cause, and then list preventive actions. Security assessments, Gap Analysis and create IT work flow Procedures. Responsible on the delivery of outstanding service by IT Cloud and Systems Platforms Team.Manage, train, support and evaluate team members while ensuring compliance with all quality-assurance measures and SLAs.Proactively manage interactions among vendors, internal teams and Customers, to maintain services availability, and provide fast and accurate problem resolution. TechnicalManage Sophos Antivirus Console Manager.Manage and Supervise for IT Management Software Empirum Professional v15 and SCCM.Manage UCS C220 M3S and HP Blade ProLiant BL460c servers. Manage Cisco telepresence C20 and EX60 Video Conference System.Administration of VMware ESXi 6.0, vCenter and Hyper-V HP ProLiant D380 G9 servers.Administer Symantec Backup Exec Server 2014 using Dell PowerVault TL2000 tape library.Administer Bio-Metric Server for KABA attendance machines.Configure, troubleshoot and upgrade Cisco switches (Cat 2900, 3500, 3700, 4500, 6500), and administer Network Monitoring services using HP Node Manager and Cisco Prime.Solutions architecture for new projects and testing environments (cloud and on premise). Constantly reassess and improve Cloud infrastructure.Analysis user requirements and provide adequate support.Planning, deploy and maintaining VDI through thin client. Show less

Free Zone, Cairo, Egypt

Analysis user requirements and provide adequate support (2nd level support).Administration of Windows Active Directory, DNS, DHCP and Domain Controller.Installing and troubleshooting Notebooks encryption software Sophos SafeGuard v6. Administration for Cisco Unified Communication Manager using Kurmi Software. Administration of windows (XP, 7), windows server (2003, 2008, 2012).Monitor and troubleshoot servers and network component with (PRTG, Nagios and HP network node… Show more Analysis user requirements and provide adequate support (2nd level support).Administration of Windows Active Directory, DNS, DHCP and Domain Controller.Installing and troubleshooting Notebooks encryption software Sophos SafeGuard v6. Administration for Cisco Unified Communication Manager using Kurmi Software. Administration of windows (XP, 7), windows server (2003, 2008, 2012).Monitor and troubleshoot servers and network component with (PRTG, Nagios and HP network node manager). Administer Symantec Backup Exec 2010 ServerSupport production systems especially packing systems. Configure, troubleshoot and upgrade Cisco switches (Cat 2900, 3500, 3700, 4500, 6500)Monitoring and tracking IT Assets.Administer Microsoft Forefront Identity Manager 2010 R2. Administrate company SharePoint Software LISAPerform Vulnerability Scanning and deploy missing patches. Show less

Benha University

Providing system administration on servers, infrastructure, workstations and Voice/IP communication system. Configuring Cisco and HP Routers, Switches. Cisco Call Manager Design/Implementation on 7.x / 8.x CM. Symantec Security Gateway.Identifies, diagnoses, and resolves network problems.