As a Customer Service Representative, my role was crucial in creating a positive and satisfying experience for customers, my primary responsibility was to act as a liaison between the company and its customers. I served as the frontline support, addressing inquiries, resolving issues, and ensuring that customers have a seamless and positive interaction with the company.Qualifications and Skills:- Strong communication skills, both written and verbal.- Patience, empathy, and the ability to remain calm under pressure.- Problem-solving skills and a proactive approach to addressing customer concerns.- Familiarity with the company's products, services, and policies.- Proficiency in using customer service tools, CRM systems, and relevant software.- Demonstrate empathy and patience in handling customer concerns, understanding their perspectives, and ensuring they feel heard and valued.

As an Assistant Manager, I played a pivotal role in ensuring the smooth and efficient operation of the establishment. My responsibilities encompass a diverse range of tasks that contribute to the overall success of the restaurant. Here's a detailed description of my role :- Leadership and Supervision- Operational Oversight- Customer Service- Financial Management- Team Development- Problem Solving.