Mostafa Farouk Email & Phone Number

Egypt

Cairo, Egypt

• Management:
• Support the Chief Internal Audit in the Annual audit planning process, and maintains accurate and updated data related to AWB auditable entities.
• Support the Auditors in their missions to identify, assess & document risks and controls.
• Update the Head of Audit and audit team with progress and observations of the recommendations
• Supporting the AWB bank internal audit in providing innovative solutions for the data analytics, and automated auditing.Quality Reviewer:
• Manage the themed reviews on bank internal audit files to identify trends to support enhancement of control assurance across the business.

Cairo, Cairo, Egypt

• To drive business growth across the Cash Management business by maximizing opportunity from the existing propositions and developing new solutions. Deliver sound processes and procedures to support the product set.
• Identify and document key gaps and shortcomings in the existing cash product set across the entire product lifecycle (design, sales, service, operations and infrastructure).
• Work closely with IT, operations and other key partners/stakeholders to secure support and enable product delivery.
• Explore opportunities for further business. Identifies and builds on revenue opportunities by engaging with, clients and internal key stakeholders.
• Identify client needs, conduct research, design, and lead and implement proposed solutions to clients by engaging with client value Management and Coverage/Segment.
• Resolve client issues appropriately and escalate those unable to resolve to the appropriate cash management head or business/support area. Provide additional insight, detail and information on clients where appropriate.

Egypt

• Position objective:To Support the bank overall risk mitigation needs and to create risk awareness at all levels of staff in the bank. Implement and support Risk Mitigation initiatives.Responsibilities:
• Conduct regular and Ad-hoc checks and reviews as internal enforcer and ensureOperational policies are adhered to.
• Keeping records of audit findings raised by internal and external auditors.
• Tracking, assessing and validating closure documents and supporting evidences for any finding.
• Following-up on agreed corrective actions of Audit Findings, and ensuring that theyare completed prior to due dates.
• Validate closure of Audit Findings,

Egypt

• Position objective:Effectively manage the reconciliations function of all Nostro and Internal accounts within the bank with responsibility for operational and service management.Responsibilities:
• Implement control processes to ensure that all elements of operational risk e.g. fraud; follow up Audit recommendations are managed effectively within Reconciliations.
• Contribute to or support recommendations on changes in operational procedures that relate to Reconciliations functions and facilitate communication of the same to Branches through circulars or amendment to.
• Ensure that any additional business rules are set and documented in the business rules appendix of the Operational Procedures Manual.
• Ensure that escalation limits and reporting lines are established.
• Ensure that the correct reconciliations environment is in place in all sites conducting reconciliations (i.e. that 3 levels of control has been established)

Egypt

• Position objective: Responsible for all operations related to local cheques clearing and bulk cash areas.Responsible for managing the cash volume at branches as well as Bulk cash center. Monitoring the performance of.
• Overall control of the service provided by local cheques collection team to all the bank branches.
• Monitoring the processing centre for the cheques located at the outsourcing company within all the distribution points to ensure contracts, service and delivery is maintained at all times.
• Overall management of Barclays Bank Egypt’s cash in order to maintain efficient levels in appropriate locations to meet customer demands, including the determination of what amounts need to be moved from one branch to.

Egypt

• Position objective: To primarily focus on the needs of the day to day operations for both clients and counter parties. To ensure meeting the overall operational delivery at the highest possible quality.Responsibilities:
• Plan, organize, and manage the pre-matching & settlement of customer related trades.
• Manage and control the generation of customers monthly bills and following bank’s policy in clearing the out standing receivables.
• Develop and maintain good relationship with the brokerage community.
• Manage a staff of all required levels consisting of training/development, customer service, process delivery, capacity planning and project work.

Egypt

• Position objective: Supervise and assist in servicing the customers in the cash counter area and to ensure efficient and friendly delivery of service without prejudicing adherence to bank’s policies and regulations..
• Satisfies customer needs and approaches them as service enhancements; ensures appropriate referrals are made to CSRs.
• Describes, demonstrates branch zones and all distribution channels to new and existing customers and leads CSR team in educating customer in best ways of using the bank –i.e. CitiPhone/ATM education.
• Thorough understanding of the branch sales process and how to leverage CSR referrals to contribute to branch profitability.
• Flexibility, including willingness to work flexible schedule.
• Capacity planning/scheduling for large branch including non-banking hours if required.

Egypt

Position objective: Holding the custody of US Dollars, Egyptian Pounds and Foreign Currency reserves. Train & coach Junior Tellers. Acting as a cash officer back up.Responsibilities: Performs and coordinate all financial transactions (Time Deposits booking/breaking/pledging, check book request processing, internal and external funds transfers …etc) for.

Egypt

Position objective: Serve the customers in the cash counter area and to ensure efficient and friendly delivery of service.Responsibilities: Performs financial and service transactions for all customers (deposits, withdrawals., draft issuance, payment orders (mutual funds, time deposits etc.), FX transactions, Travelers Cheques purchase/sales, clearing of.

Egypt

Position objective:  Providing comprehensive services to CITIBANK Customers via telephone, and handling their incoming inquiries, requests and Complaints pertaining to all bank products.Responsibilities: Handles customer calls providing through product information in a friendly and efficient manner while maintaining courtesy and professionalism Resolves.

B.Sc. Of Commerce, Accounting

High School, Literature