Pulse Consultancy offers advice and expertise to organizations to help them improve their business performance in terms of operations, profitability, management, structure and strategy. ... The work stretches across a variety of areas, including management, strategy, IT, finance, marketing, HR and sales management.

Monthly review, improve and update the business plan• Communicate to team and deliver the business plan actions• Continuously drive EBIT (Earnings Before Interest and Tax) and EBIT margin through revenue• Support new company initiatives, including the implementation of new tools and systems to enhance efficiency• Manage and develop a pipeline of new business to maximise centers occupancy and usage• Sales effectiveness: Deliver key metrics of conversion and price• Grow the relationship with existing customers• Retain and renew relationships with existing customers• Influence the volume of new business where required through effective local marketing activities and broker engagement appropriate to the centre• Lead by example, creating a strong ethos of customer service throughout the team• Drive customer retention through great service and focused customer engagement• Build profitability by developing the products and services existing customers access• Maximize customer satisfaction results through regular customer engagement and the highest level of center standards