Mostafa Hamada Email & Phone Number

Cairo, Eg

Cairo, Cairo, Egypt

𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:Direct purchasing operations for real estate development projects, overseeing the entire process from needs assessment to final delivery.Coordinate with marketing, maintenance, and establishment departments to ensure seamless project execution.Source and evaluate suppliers for a range of construction and development materials, including concrete, cement, bricks, sand, gravel, steel, electrical components, plumbing supplies, wood, and paint.Negotiate competitive pricing and payment terms with suppliers while maintaining high-quality standards.Manage procurement for warehouse expansions, including the acquisition of necessary equipment and materials.Monitor supplier performance to ensure timely delivery and adherence to contract terms.Maintain a detailed database of suppliers and service providers to secure reliable and cost-effective options.Oversee the receipt of goods and materials, verifying deliveries against purchase orders and collaborating with the finance department for payment processing.Implement and uphold purchasing policies and procedures to maximize efficiency and cost savings.Stay abreast of market trends, new products, and emerging suppliers to continually enhance the procurement process.

Cairo, Egypt

𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:Directed interior finishing projects for residential and commercial spaces, ensuring all tasks adhered to premium quality standards.Sourced and acquired materials required for projects, including paints, electrical components, plumbing fixtures, ceramics, and doors.Oversaw the complete finishing process, including painting, electrical work, plumbing, and tiling.Coordinated with suppliers and vendors to secure high-quality materials at optimal prices, ensuring timely delivery to project sites.Managed project schedules rigorously to ensure timely completion and reduce delays.Maintained budgetary control, optimizing costs while ensuring high standards of quality.Performed regular site inspections to evaluate progress, ensure compliance with design specifications, and uphold safety standards.Worked closely with workers, subcontractors, and team members to resolve issues and ensure smooth project execution.Applied quality control measures to ensure all finishes met company standards and client expectations.Successfully completed projects with a luxurious finish, ensuring high client satisfaction and smooth project handovers.

Hawally, Hawalli, Kuwait

𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:Directed the planning and execution of bespoke wedding events, tailoring each to diverse client preferences.Managed the procurement of essential items, including furniture, decor, and materials for event setups.Negotiated with suppliers to secure high-quality materials and services while adhering to budget constraints.Designed and arranged venue layouts in alignment with client themes and preferences.Coordinated logistics for the timely delivery and installation of event materials.Supervised a team to achieve optimal venue layouts and ensure design integrity.Conducted site visits to maintain high standards and ensure adherence to design specifications.Managed budgets for multiple events, balancing cost control with quality assurance.Collaborated closely with clients to fulfill their specific needs and preferences.Developed and implemented contingency plans to address unexpected challenges and ensure seamless event execution.

Cairo, Egypt

𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:Addressed customer inquiries across multiple channels, providing clear and precise information.Resolved customer complaints efficiently by identifying root causes and implementing effective solutions.Collaborated with various departments to tackle complex issues requiring specialized support.Documented customer interactions for future reference and quality assurance.Followed up with customers to ensure their concerns were addressed in a timely manner.Delivered tailored service by understanding and catering to individual customer profiles and preferences.Maintained comprehensive knowledge of company products, services, and policies to provide accurate support.Assisted in training new team members on customer service scenarios and best practices.Managed high volumes of interactions professionally, especially during peak periods.Contributed to team success by achieving performance targets related to customer satisfaction and response times.