Mostafa Helal Email and Phone Number
Experienced IT Manager with 13 years of expertise in system administration, project management, and medical machine technology. Known for developing and implementing innovative solutions to improve performance, reduce downtime, and enhance system reliability. Skilled in negotiating contracts with medical service providers, configuring network infrastructure, and implementing data backup and recovery systems. Proven track record of establishing strong vendor relationships and reducing costs. Adept at troubleshooting complex system and application issues and providing technical support to ensure a 90% customer satisfaction rate. Thrives on training and coaching users and supporting the development and testing of new software. Excited to bring these skills to the IT Manager role.
Misr Radiology Center
View- Website:
- misrradiologycenter.com
- Employees:
- 49
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It ManagerMisr Radiology Center Oct 2013 - Present15 Mostafa Elnahas Nasercity,Developed and implemented and daily administrative tasks an employee performance evaluation system that improved performance ● Collaborated with team members to identify and resolve technical issues, reduction in downtime ● Negotiated contracts with Medical service providers for example Fuji,Philips and our third party ● Provided technical support to users to help troubleshoot our systems-related issues ● Analyze and design Center-wide network infrastructure, resulting in improved system reliability and performance ● Install and configure various software applications and services to support the organization’s needs ● Developed and implemented a data backup and recovery system, increasing data security and reducing downtime in the event of a system failure through some tools for example VeemBackup –ESXI Snapshot – Dell Storage -QNAB ● Configured and deployed servers to support a new cloud-based application, resulting in improved scalability and performance for example azure Microsoft –AWS Amazon ● Developed and implemented a complex network security system, reducing the risk of cyber for example Sophos Firewall and antivirus Kaspersky ,switch cisco management and core switch ● Established and maintained strong relationships with vendors and suppliers, resulting in a 60% reduction in costs ● Monitored system performance and identified potential issues, resulting in improved reliability and uptime from PACS and RIS, Portal Medical, Avaya Calling ,Printing solutions and our system ● Implemented an inventory tracking system, resulting in improved asset management and cost savings -
Consultant At Sigmascan, GizaSigmascan Mar 2024 - Oct 2024GizaSupervising the construction of the internal network in all branches and settling it without problems ● Led daily and weekly project meetings to ensure progress and address any issues ● Facilitated communication between cross-functional teams to ensure clear understanding of objectives and priorities. ● Supervising the system millinsys and following up on its malfunctions ● Building a firewall Sophos and distributive policies and rule
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Head Of Technical Support At Imed-Lg, CairoImed-Healthineers Africa & Middle East Jul 2023 - Jul 2024New Cairo, Cairo, EgyptProvided technical support and training to line personnel to ensure safe and effective operation of medical devices (DR, CR, Ultrasound, Dicom printers) ● Provided technical guidance and support to ensure user proficiency in the use of IT applications ● Provided technical guidance and support to team members to ensure successful completion of tasks ● Trained and coached users on the proper use of software, which decrease in technical support requests ● Investigated and identified the root cause of customer issues and provided detailed reports to LG Koria ● Supported the development and testing of new software ● Provided technical support to customers over the phone and via email, resulting in a 90% customer satisfaction rate ● Created a dashboard that visually represented system performance metrics, allowing for quick and informed decisionmaking by management -
Consultant At AhramscanAhramscan Jul 2020 - Jul 2021GizaDeveloped an IT budgeting system that accurately tracked and monitored spending, ● Communicate with different departments to hear problems and solve them ● Training employees and implemented system Millensys and computer system , ● Negotiated contracts with Millensys -PACS-RIS-ERP system and IT vendors providers, ● Developed a prototype of System Millensys, tested it for performance and safety, and successfully working to Center ● Supervisor of installing, training, and distributing powers to the operating system
Mostafa Helal Education Details
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Bachelor Of Systems And Information
Frequently Asked Questions about Mostafa Helal
What company does Mostafa Helal work for?
Mostafa Helal works for Misr Radiology Center
What is Mostafa Helal's role at the current company?
Mostafa Helal's current role is IT Manager at Misr Radiology Center.
What schools did Mostafa Helal attend?
Mostafa Helal attended Alalson High Institute.
Who are Mostafa Helal's colleagues?
Mostafa Helal's colleagues are Zahraa Gamal, Mohamed Elsaidy, Ehab Ezzat, Mahmoud Mustafa, Mahmoud Abd El Baky, Sayed Hosni, Hany Rafaat.
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