Mostafa Khaled

Mostafa Khaled Email and Phone Number

Be On Time & Take The Risk
Mostafa Khaled's Location
Egypt, Egypt
About Mostafa Khaled

Retail Division and stores' operational initiatives and financial goals Regional Sales Manager Skills and Qualifications:Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Negotiation, Results Driven, Sales Planning, Managing Profitability.I spent most of my career (19 Years) in the Telecommunications / Customer Services / Sales Operations, Retail Operations / CRM, and Learning & Development, working with companies such as Vodafone, Etisal International, eXtra (United Electronics Company) Saudi Arabia, FawryRecently I worked in Fawry as a retail Regional Manager & acting as Retail GM according to all the shops functions , operations , sales is under my responsibility. Areas of strength:Customers SATISFACTIONNegotiationTeam PlayerNatural flair for coaching, motivating, and interacting with people Teaching ExperienceCompliance Time Management SkillsExceptional analytical and listening skillsMain Qualifications:• Excellent managerial, organizational and leadership skills.• Strong experience in management, supervision and staff training.• Exceptional interpersonal, verbal and written communication skills.• Excellent ability to resolve all types of conflicts related to daily operations.• Strong ability to work under pressure.• Extensive experience of all phases of the production cycle (observation, evaluation, management, monitoring, supervision, etc.) and preparation of related daily and weekly reports.• Good knowledge of financial analysis (costs and profitability )• Strong leadership and motivation capacity of the various collaborators.• Effective Negotiation Skills allowing me to always reach my planned outcome by

Mostafa Khaled's Current Company Details

Be On Time & Take The Risk
Mostafa Khaled Work Experience Details
  • Unionaire Group
    Director Of Retail Sales
    Unionaire Group Jun 2022 - Jun 2024
    Cairo, Cairo, Egypt
    1-Managing 13 Branch with its expansion plan / business plan, telesales sales team with all the channel function, B2B sales channel with full support to achieve… 2-Building Retail Org structure from customer experience prospective3 -Managing Retail structure counting 65 Sales Reps and branch managers /2 area manager/ 1 RM4 -Managing product portfolios in relation to margins and profitability throughout Category dept.5 - Develop marketing road map to fulfill business objectives.6 - Worked and committed to customer service excellence in order to achieve differentiation in this Particular business unit.7 - Created strategic tactics to build differentiation points of awareness8 - Ensured all areas of responsibility are delivered in a corrective manner
  • Fawry Banking And Payment Technology Services
    Retail Regional ( Acting As Retail Head )
    Fawry Banking And Payment Technology Services Feb 2018 - Apr 2021
    Cairo Governorate, Egypt
     Managing 75 branch across Egypt. Managing Retail structure counting 210 agent and branch manager /7 area managers. Responsible and accountable for Retail/marketing budget / P&L Managing and developing with principal banking compliance and SOP. Responsible for overall performance of assigned group of franchisees.  Maintain communication with all franchise owners on a regular basis. Assist in the developing of new operations procedures and policies.  Conduct and attend regional meetings for assigned regions.  Develop retail vision, strategy and plan to drive top-line growth and bottom-line profitability Execute retail operations, staff, train, and audit, prevent payroll loss, schedule, market and fulfill orders smoothly. Develop and understand competitive solutions with Market Intelligence and Market Development teams.
  • Extra (United Electronics Co.)
    Show Room Manager
    Extra (United Electronics Co.) Mar 2013 - Dec 2018
    Saudi Arabia
     Ensure the best services delivered to Extra customers. Identify operational weaknesses regarding product knowledge and information. Conduct people development plan and follow up on their progression plan. Ensure that all action plans are done with the agreed unified process Records and tracks people development all over the period Adhere that the visual merchandising standard is implemented as company policy and process. Control the shrinkage stock as per company policy.  Training new appointed leaders with the basic supervisory requirements Ensure consistent people/operational measures all over the stores Ensure effective communication between leaders Insure consistent appraising process Appraising measures tracking system. Insure proper documentation in the stores. Insure monthly conduction and documentation for the paper work of the store. Monthly update of the hires training status Insure consistent in-store training after induction sessions
  • Vodafone
    Retail Area Manager
    Vodafone Jul 2010 - Feb 2013
    Egypt
  • Etisalat Misr
    Call Center Supervisor
    Etisalat Misr Aug 2009 - Jun 2010
    Cairo Governorate, Egypt
  • Vodafone
    Store Manager
    Vodafone Feb 2009 - Jul 2009
    El Nozha - Nasr City
  • Vodafone
    Sales Representative
    Vodafone Jan 2007 - Nov 2007
    Benha
  • Vodafone
    Sales Supervisor
    Vodafone Jan 2007 - Oct 2007
    Benha
  • Raya Contact Center
    Customer Service Representative
    Raya Contact Center Apr 2005 - Dec 2006
    Cairo Governorate, Egypt

Mostafa Khaled Education Details

Frequently Asked Questions about Mostafa Khaled

What is Mostafa Khaled's role at the current company?

Mostafa Khaled's current role is Be On Time & Take The Risk.

What schools did Mostafa Khaled attend?

Mostafa Khaled attended Benha University.

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