Mostafa Ragab Email & Phone Number

TatwwerIT partner ( VERITAS- Symantec- Citrix- Microsoft )* Operating as the lead point of contact between TatweerIT and Large list of customers.* Understands the crucial role of a sales person.* Building and maintaining customer lifetime value.* Performs and attends business appointments and meetings.* The making of sales and closing deals* Assistance in events and seminar making* Deliver objectives on time* Take responsibility for own workload* Reporting* Manage effective use of time and balance priorities* Ensure the timely and successful delivery of our solutions according to customer needs and objectives.* Increasing sales volume by opening new accounts and leads* Meeting sales plan objectives and figures, by offering my customers rich portfolio of services and products.* Maintain company image by keeping rich communication with large list of customers, and presenting new technologies to them.* Advising customers about IT solutions and services even that out of our portfolio as part of our strategy to enrich IT experience of our clients

Cairo, Egypt

Tech-Hub partner (IBM - Microsoft - kaspersky -Fortinet)* Operating as the lead point of contact between Tech-Hub and Large list of customers.* Understands the crucial role of a sales person.* Building and maintaining customer lifetime value.* Performs and attends business appointments and meetings.* The making of sales and closing deals* Assistance in events and seminar making* Attend events and seminars* Deliver objectives on time* Take responsibility for own workload* Reporting* Manage effective use of time and balance priorities* Ensure the timely and successful delivery of our solutions according to customer needs and objectives.* Increasing sales volume by opening new accounts and leads* Meeting sales plan objectives and figures, by offering my customers rich portfolio of services and products.* Maintain company image by keeping rich communication with large list of customers, and presenting new technologies to them.* Advising customers about IT solutions and services even that out of our portfolio as part of our strategy to enrich IT experience of our clients

Sixth Of October, Al Jizah, Egypt

SKY DATA partner cisco, Fortinet and Dell.* Operating as the lead point of contact between Sky Data and Large list of customers.* Building and maintaining customer lifetime value.* Ensure the timely and successful delivery of our solutions according to customer needs and objectives.*Increasing sales volume by opening new accounts and leads*Meeting sales plan objectives and figures, by offering my customers rich portfolio of services and products*Fulfilling customer expectations as planned by coordination and following up with internal teams.*Maintain company image by keeping rich communication with large list of customers, and presenting new technologies to them.*Building and maintaining customer lifetime value.*Advising customers about IT solutions and services even that out of our portfolio as part of our strategy to enrich IT experience of our clients

Sixth Of October, Al Jizah, Egypt

ECC Solutions is a Data center- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.- Troubleshoot problems reported by users.- Hardware and Software installation, configuration, and troubleshooting issues for end users.- Research and identify solutions to software and hardware issues.- Diagnose and troubleshoot technical issues, including account setup and network configuration.- Track computer systems and Mobile devices issues through to resolution, within agreed time limits.- Properly escalate unresolved issues to appropriate internal teams.- Provide prompt and accurate feedback to customers.- Refer to internal database or external resources to provide accurate tech solutions.- Document all troubleshooting and case management actions via our incident.Management system.- Administer Laptops, desktop computers, printers, software updates.