Mostafa Saad Email & Phone Number

United Arab Emirates

Abu Dhabi, United Arab Emirates

• Direct all operational aspects including Marketing operations, customer service, administration and sales• Assess local market conditions and identify current and prospective sales opportunities• Develop forecasts, financial objectives and business plans, to fit future needs.• Meet goals and metrics• Manage budget and Sales Target appropriately• Bring out the best of branch’s personnel by providing coaching, development and motivation• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities• Share knowledge with headquarters on effective practices, competitive intelligence, business opportunities and needs• improve the presence and reputation of the branch and company• Stay abreast of competing markets and provide reports on market movement and penetration• Planning and overseeing new marketing initiatives.• Prepare financial statements for the branch.• Recruit and interview new employees.• Guide Procurements Dept. to find out new sources, Factories & Brands to work with it, in order getting more Dealership exclusivity.• Effectively managed the team of designers, sales and admin to cater the various requirements arising for the day to day business.• Significantly formulated strategies to reduce cost from 15% from 40% through negotiation with suppliers.• Played a key role in handling of all the requirements for the project and retail requirement under taken or awarded- meeting the end user and the client. • Successfully structured business plan, scheduling of projects and maintaining the supplier account, etc..• Distinction of catering operational process while heading the Project estimations, BOQ preparation, Arranging for the presentations, Costing for the products selected, arranging and preparing the tender documents for the submittals.• Focused on covering commercial & Dispatches according to customer schedules

Abu Dhabi, United Arab Emirates

• Vital contribution in catering to sourcing and executing various projects and sales in all over UAE worth 50 million. • Maintain and develop good relationship with customers by providing support, information, and guidance through meetings and communications.• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.• Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.• Played a key role in handling of all the requirements for the project and retail requirement under taken or awarded- meeting the end user and the client. • Successfully structured business plan, scheduling of projects and maintaining the supplier account, etc..• Distinction of catering operational process while heading the Project estimations, BOQ preparation, Arranging for the presentations, Costing for the products selected, arranging and preparing the tender documents for the submittals.• Focused on covering commercial & Dispatches according to customer schedules • Successfully structured and implemented sound professional in material planning & related tasks. • Managed project productivity within agreed budgets, delivered compelling platform presentations, and publications showcasing organizational expertise, focusing on aligning services with client needs.Projects/Major Works Executed/Sourced• All the major Government Departments been served and sourced many projects Like Ministry of Education, Abu Dhabi Municipality, National Archive, Abu Dhabi Media, Ministry of Foreign Affairs, Tadweer, Family Development Foundation etc….• Successful in making contract for long-term with different govt departments• Worked in all the regions of UAE, like Al Ain, Ajman & Dubai

Dubai, United Arab Emirates

• Conducted marketing visits to multiple countries including the UAE, Oman, Qatar, Kuwait, Bahrain, KSA & Jordan, analyzing market landscapes, competitors, and consumer behavior.• Executed comprehensive marketing strategies and campaigns based on market analysis, overseeing the distribution of promotional materials.• Managed and expanded client accounts, coordinating the production and distribution of promotional materials.• Organized and participated in sales promotional events, exhibitions, and collaborated with managers to ensure campaign success.• Acted as a liaison between media, suppliers, and clients, facilitating effective communication and collaboration.• Monitored, reviewed, and reported on all training activities and results to optimize performance.• Managed project productivity within agreed budgets, delivering platform presentations and publications to showcase organizational expertise.• Actively contributed to testing new service releases and provided valuable feedback from potential customers to enhance product functionality.• Ensured seamless internal communication and customer support, fostering a collaborative work environment.• Identified opportunities for new services and contributed to the enhancement of existing services.• Directed hiring, training, and performance evaluations of admin, coordinators, marketing, and sales staff, overseeing their daily activities.• Conducted comprehensive client studies to prepare for tenders and identified potential gaps.• Motivated marketing and sales staff to share market-relevant data, facilitating effective information retrieval and usage.• Monitored and reported on potential collaborators and activities, identifying business threats and opportunities.

Dubai, United Arab Emirates

• Assisted in establishing and maintaining a Quality Management System to uphold departmental standards.• Supported the coordination team in defining yearly departmental goals and effective strategies to attain them.• Contributed to the planning of long-term program training and assisted course coordinators.• Participated in regular employee meetings to align with the organization's vision and mission.• Supported the ISO certification preparation process as a member of the ISO Preparation Team.• Assisted in ensuring compliance with ISO 9001:2005 quality management standards through internal audits.• Contributed to the enhancement of the department's Quality Management System for improved service delivery.• Assisted in training and evaluating team members, contributing to organizational development.• Supported the development of coordination plans for long-term program training initiatives.• Assisted in preparing comprehensive reports for clients, offering insights &recommendations.• Contributed to the generation of monthly and yearly reports summarizing conducted courses.• Participated in evaluating and suggesting improvements to training material and methodologies.• Assisted in collecting feedback from clients regarding their employees' assessments and training needs.• Handled all aspects of arranging hotel bookings for trainers, including negotiating rates and ensuring accommodations met specific requirements.• Managed the coordination of air tickets for trainers, ensuring cost-effectiveness and timely bookings.• Organized training venues, overseeing logistics, and ensuring venues met the necessary requirements for effective training sessions.• Coordinated extensively with clients to understand and fulfill all training requirements.• Acted as the primary point of contact for clients regarding training arrangements, addressing queries, and ensuring client satisfaction with all logistical aspects.

Alexandria, Alexandria, Egypt

• Managed comprehensive training records, including trainee lists, schedules, and attendance sheets.• Oversaw classroom bookings and ensured optimal setup for training sessions.• Facilitated effective communication of all training-related information to attendees and instructors.• Prepared, organized, and distributed training materials such as instructional notes and feedback forms.• Acted as a primary liaison between vendors and participants involved in training programs.• Compiled and submitted detailed reports outlining training activities and their outcomes.• Provided valuable insights and recommendations for improvements or the development of new training programs.• Gathered and analyzed feedback to assess training materials and their implementation, presenting collated reports.• Evaluated and selected the most suitable training methods for different programs.• Maintained and regularly updated training records within the company's database.• Negotiated contracts to ensure mutually beneficial deals for clients and the organization.• Worked diligently to achieve sales targets in the training department.• Collected customer feedback and collaborated with support teams to address concerns or suggestions.• Arranged meetings with potential clients to discuss training offerings and address their needs.