Mostafa Bahaa Email & Phone Number

Giza, Giza Governorate, Eg

Cairo, Egypt

⁠- Successfully led and built the Lucky ONE sales team from inception, driving the sales department's focus on selling Lucky App subscriptions and rapidly establishing it as the preferred discount app in Egypt.- Contributed to the leadership team that spearheaded Lucky's transformation into one of the leading fintech companies in the region.- Led the sales team in effectively distributing the Lucky ONE card through various channels including on-ground, tele sales, and digital platforms, making Lucky the first company to extensively distribute banking cards to the underbanked and unbanked population.- Successfully managed the sales operation channel, overseeing back-office sales tasks for Telesales, Direct Sales, and Merchants Acquisition channels.- ⁠Developed and implemented comprehensive sales cycles for all channels, ensuring end-to-end monitoring and optimization.- Established and maintained effective communication channels with internal and external stakeholders, while managing external partnerships for sales growth.

Cairo

- As a key member of the monetization team at OLX, a leading classifieds platform in the region, I played a pivotal role in driving revenue generation efforts. This included launching and managing a successful telesales team dedicated to the real estate vertical, enabling us to effectively engage with and provide maximum value to brokers and developers in Egypt. Through this initiative, we successfully sold a comprehensive range of advertising services offered by OLX. - Additionally, I spearheaded the establishment of a motors sales team and successfully introduced innovative services, namely "Sell it for me" and "Cash it for me," to the Egyptian market. Through diligent efforts and a results-driven approach.- I consistently achieved sales targets, contributing significantly to the overall success of the organization.

Egypt

Egypt

- Built and spearheaded a dynamic telesales team from the ground up, overseeing all aspects of office setup, recruitment, and comprehensive training programs. Cultivated a collaborative and high-performing work environment that drove exceptional results.- Achieved an impressive 70% increase in sales by effectively managing the telesales team responsible for generating leads for premium real estate projects in Egypt. Developed and implemented an innovative lead management system, leveraging Excel sheets to meticulously track lead flow, analyze agent performance, and ensure timely and effective follow-up with property consultants.- Played a pivotal role in generating substantial revenue, contributing directly to more than EGP 120 million in sales attributable to leads generated by the telesales team. This outstanding achievement underscores my strategic leadership and ability to deliver tangible business outcomes.

Cairo, Egypt

Egypt

- As the leader of all sales-driven operations in Egypt, I have successfully managed a wide range of functions, including Tele sales, Customer Service, Training, Recruitment, and QA. My primary focus has been on maintaining a strong sales team and ensuring the highest levels of productivity, all while operating within tight cost budgets.- Under my leadership, the company recognized the success achieved in Egypt and made the strategic decision to relocate both the Spanish and Indian sales teams, as well as the entire customer support departments, to our operations in the country. This resulted in the establishment of a highly efficient and multilingual operation that operates seamlessly and achieves exceptional productivity levels.- One of my notable accomplishments was the significant growth of the sales team, expanding it to a remarkable 180 agents. Through my leadership and strategic initiatives, I was able to increase productivity by an impressive 80%, leading to a four-fold increase in revenues.- These achievements underscore my ability to effectively manage and optimize sales operations, drive productivity improvements, and deliver substantial revenue growth.

Egypt

Developed Products Training ManualsDeveloped Sales Tactics Training Manuals.Developed CRM and Sales System Training Manual.Delivered 50+ successful Sales training classes and 1 Customer Service Training class with 1500+ training hours and the graduates are currently the core of the whole operation.

Egypt

- Demonstrated strong Leadership skills to build a strong Sales Team and maintain them on the top of all operation teams for 6 successive months.- Awarded the global top team for 3 month out of 6.

Egypt

Bachelor'S Degree, Accounting

High School Diploma, Mathematics