Mostafa Elgarf Email & Phone Number

Egypt

Cairo

IT system administration blog

Manage, maintain and troubleshooting active directory 2003, 2008, 2012 domain\forest environment Install, implement Windows Server Migration Tools to migrate server roles from earlier Windows Server versions to Windows Server 2012. Participated in implementing server consolidation using VMware vSphere, Hyper-V virtualization platforms.Establish DHCP failover using windows server 2012. Effectively using Windows deployment service WDS to automate operating systems installation. Install, configure, manage WSUS server to ensure proper windows patches updates. Using windows server 2012 server manager console to manage remote servers. Using Performance Monitor tools to provides analysis for system performance, hardware resources. Installing, configuring file server resource manager to control file servers contents Using IPConfig command, the NSLookup command, and the DNS console to effectively manage, troubleshoot DNS servers. Configuring, maintaining remote access server using Virtual Private Network (VPN). Configuring NIC teaming to mission critical application hosted on Windows Server 2012Configuring windows server 2012 storage space to provide scalable provision of hard disksManaging, maintaining a valid shared and NTFS permissions to secure access to files and folders based on users’ roles.Configure Volume Shadow Copies feature to maintain previous versions of files.Installing, configuring Backup exec to backup Active Directory environment, SQL databases, users’ shared data.Configuring, managing, monitoring network-attached print devices using windows print server role.Employing enterprise Access points with controller rather than stand-alone access point that caused interference and inappropriate performance within the campusUsing firewall and UTM to secure internet access such as TMG, Kerio Control, FortiGate firewall.Observed anti-virus server Symantec End Point protection, ensuring latest update definitions are distributed to clients, servers

Cairo

Provide End-User technical support physically, by phone or using online support system. Helped in summarize technical documentations, make it more specific and efficient Initiated PC, server performance tuning and provide statistics and reports quarterly Proposed strategy for optimize the Wi-Fi internet access in the campus by employing enterprise Access points with controller rather than stand-alone access point that caused interference and inappropriate performance Proposed to select Brand Computer rather than Compatible computer to enhance the TCO and eliminates the frequently problems from caused by hardware failures and unstable computer performance. Forecast the damage from being used Flash Memory Stick publicly, which cause a virus attack within the campus' computers; Stimulated strategy for accept the client's data using document workspace within SharePoint 2010 server.Demonstrate the virtualization and servers consolidation benefits to provide High Availability, optimize hardware resources allocations, participated in the VMware, vCenter deployment, administration.

Cairo

Heights agency is advertisement organization\web design based on KSA, has executive branch in Cairo, I have been worked in Cairo Branch to maintain network\system environment Oriented customers with the system/hardware requirement to provide on-premises web hostingAssisted the purchase request for computers and printers that guarantee efficient performanceRecognize the organization needs against the operational budget Troubleshooting end-users computers. Receive and respond to incoming calls, e-mails regarding computers problems.

Cairo - Zamalek

New Giza is a construction firm devolving luxury compound on Cairo/Alex Road, I employed in this firm during the opening and I was asked to do the followings: Install, configure active directory environment includes DNS, DHCPPlan file server, backup strategies Provide 1st line technical support to clients Coordinated with software vendors for sales system, financial system. Design a database using MS Access to govern the billing checks Manage, maintain, and backup SQL server 2005 Manage and maintain Cisco Call Manager™ ServerConfigure site to site \ client to site VPN install and configure ISA server firewall, web cacheBasic Management of Oracle 10g server (installation, backup and restore) and coordinates with Oracle Administrators teamInstall and configure WSUS server, manage the approval of security updates and patches by examine the updates before being deployed in the production environment.

Hurghada - Egypt

Manage the hotel's computer systems for maximum utilization. This includes:Maximizing critical system up-time by ensuring recent valid backup exists anytime, and ensuring a well functioning for all network equipments such as, computers, servers, and devices. Troubleshoot, resolve and document hardware and software problems.Assists new users with the training and ensure his\her optimum usage of applications involved in business.Creates and maintains technical documentation.Verifying the daily backup log to ensure successful backup. Ensure maintenance contracts exist and reviewed for mission critical systems. Attend and participate in operational activities such as regular department head meeting, expenses meeting and duty manager responsibilities (on behalf of my manager in his obsence)Arrange for IT hardware and software purchases in line with Hilton standards, using Hilton-approved Vendors or local choice if none are recommended. Seek revenue opportunities from an IT perspective (Cyber café, internet in guest rooms) Ensuring best practice and standards are maintained, in particularly, software licensing, system security and comply with Hilton international standard IT audit as well as international license agreements. To ensure that the business recovery procedures, such as contingency plan test, are kept up to date and tested. Maintains a list of the hardware that require repair and maintenance

Nasr City - Cairo

Manage the university internal network, computers, and servers Installing and Manage print server, shared and local printer. Manage Access control list for all files and folders.

Third Army – Suiz – Egypt

Working with Microsoft Office Suite including Word, Excel, powerpoint, and access.Working under pressure to meet the project deadline Deliver training sessions to colleagues for best usage of computer