Mostafa Ghasemi Email and Phone Number
Mostafa Ghasemi work email
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Mostafa Ghasemi personal email
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I Aadept at providing excellent customer service, troubleshooting issues and resolving customer complaints.• Over 15 years of call center experience managing teams, processes, and technology platforms• Expert in call center operations including forecasting, staffing, training, and quality assurance• Strong call center software skills - experience with platform like Irancell's ERP• Excellent communication and customer service skills - ability to diffuse situations and satisfy customers• Data-driven approach - leverages call analytics to identify areas for improvement• Natural leader and coach - recruits, develops, and motivates call center staff• Process improvement background - maps processes, identifies inefficiencies, and optimizes workflows• Analytical and problem-solving skills - diagnoses issues and prescribes relevant solutions• Maintains up-to-date industry knowledge - implements best practices for call center excellence• Passionate about the customer experience - focused on driving satisfaction, loyalty, and advocacy
Entekhab Group
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FounderBussiness Link Iran Mar 2024 - PresentIranگروهی جهت ایجاد فرصت های دیدار حضوری در سراسر ایران و تقویت کسب و کارهای آنلاین
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Head Of Crm Analyst And Development ProcessEntekhab Group Oct 2023 - PresentTehran Province, Iran -
Customer Service Hr RepresentativeMtn Irancell Oct 2022 - Oct 2023Tehran, Iran -
Enterprise Business Customer Care RepresentativeMtn Irancell Mar 2022 - Oct 2022Tehran, Iran -
Customer Service RepresentativeMtn Irancell Oct 2008 - Jun 2022Tehran, Iran -
Cpg AdministratorMtn Irancell Jul 2018 - May 2019HqI worked in troubleshooting team.
Mostafa Ghasemi Skills
Mostafa Ghasemi Education Details
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Installation Cooling And Heating -
Installation Cooling And Heating
Frequently Asked Questions about Mostafa Ghasemi
What company does Mostafa Ghasemi work for?
Mostafa Ghasemi works for Entekhab Group
What is Mostafa Ghasemi's role at the current company?
Mostafa Ghasemi's current role is Customer Service Consultant/Training Customer Service Strategy /Creating Customer Value/Customer Advocacy & Retention/Building Customer Loyalty/ Handling Abusive Customers/Customer Experience/Handling Upset Customers.
What is Mostafa Ghasemi's email address?
Mostafa Ghasemi's email address is mo****@****ail.com
What schools did Mostafa Ghasemi attend?
Mostafa Ghasemi attended University Of Applied Science And Technology, Shahid Beheshti University.
What are some of Mostafa Ghasemi's interests?
Mostafa Ghasemi has interest in Social Services, Education.
What skills is Mostafa Ghasemi known for?
Mostafa Ghasemi has skills like Microsoft Office, Customer Service, Business Strategy, Management, Microsoft Excel, Project Management, Strategic Planning, Telecommunications, Marketing Strategy, Sales, Research, Microsoft Word.
Not the Mostafa Ghasemi you were looking for?
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MOSTAFA GHASEMI
Supply Chain Manager At Behestan Darou.Pharm.D, Ph.D. Candidate Of Pharmacoeconomics And Pharma Management.Tehran Province, Iran -
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