Mostafa Helal Email & Phone Number

6Th Of October, Cairo, Egypt

• Lead and facilitate Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives.• Identify and address impediments or obstacles that hinder the team's progress.• Coach the team on Agile principles and help them adopt a mindset of continuous improvement.• Shield the team from external distractions and interruptions.• Work closely with the Product Owner to maintain a well-groomed and prioritized product backlog.• Creating user stories and ensuring they meet the Definition of Ready.• Track and report key Agile metrics to stakeholders.• Assist in developing and refining product ideas based on market research, customer feedback, and business goals. Collaborate with cross-functional teams, such as engineering, design, and marketing, to define product requirements and create a product roadmap.• Conduct market research to identify customer needs, market trends, and competitor analysis. Gather and analyze data to make informed decisions about product features, pricing, and positioning.• Collaborate with various teams, such as developers and designers to ensure timely and successful product releases. Coordinate tasks, set priorities, and track project progress to meet deadlines.• Work closely with stakeholders, customers, and internal teams to gather and document product requirements. Translate customer needs into detailed user stories, functional specifications, and acceptance criteria.• Monitor key product metrics and analyze data to gain insights into product performance and user behavior. Use analytics tools to measure product changes' impact and identify optimization opportunities.• Act as a bridge between customers and the development team, gathering customer feedback, addressing inquiries, and resolving issues. Continuously gather customer insights to inform product improvements and prioritize feature enhancements.

6Th Of October, Cairo, Egypt

• Define project goals, objectives, and deliverables in consultation with stakeholders. Develop a detailed project plan, including scope, schedule, budget, resource requirements, and risk management strategies.• Assign tasks and responsibilities, and provide guidance and support. Foster effective communication and collaboration among team members, and ensure their alignment with project objectives.• Identify project stakeholders and establish clear communication channels. Engage stakeholders throughout the project lifecycle, manage their expectations, and address concerns or issues in a timely and effective manner.• Identify and assess project risks and develop risk mitigation strategies. Regularly monitor and evaluate risks throughout the project, and implement contingency plans to minimize their impact on project outcomes.• Develop and manage the project budget, track expenses, and ensure cost control measures are in place. Regularly review financial performance and adjust the budget as necessary to ensure project profitability.• Define and implement quality standards and processes to ensure that project deliverables meet or exceed stakeholder expectations. Conduct regular quality reviews and audits to identify and rectify any deviations or non-conformities.• Act as a bridge between customers and the development team, gathering customer feedback, addressing inquiries, and resolving issues. Continuously gather customer insights to inform product improvements and prioritize feature enhancements.

6Th Of October, Cairo, Egypt

• Develop strategies and initiatives to grow and engage the community. Encourage participation, attract new members, and create a welcoming and inclusive environment.• Actively interact with community members, responding to their inquiries, comments, and feedback. Initiate and facilitate discussions, encourage collaboration, and promote a sense of belonging and camaraderie within the community• Moderation and Conflict Resolution: Monitor community activities to ensure compliance with community guidelines and policies. Address any conflicts, disputes, or inappropriate behavior in a fair and respectful manner. Mediate discussions and resolve issues to maintain a positive and productive community atmosphere.• Feedback and Insights: Gather feedback from community members and relay it to relevant stakeholders within the organization. Provide insights on community trends, interests, and needs to help inform decision-making and improve products or services.• Track and analyze community metrics, such as engagement levels, growth, and sentiment. Prepare regular reports to evaluate the effectiveness of community-building efforts and identify areas for improvement.

Al-Riyadh Governorate, Saudi Arabia

• Assisted Senior HR members with various tasks on a daily basis.• Maintained extremely well-organized records and handled all HR matters with confidentiality and the application of company standards.• Recorded and reported employee issues and brought them to Senior HR members when necessary.• Worked to reconcile financial discrepancies by analyzing account information.• Organized books and maintained inventory records.• Provided monthly, quarterly, and annual accounting services.