Mostafa Z.

Mostafa Z. Email and Phone Number

Social media CX at Breadfast @ Breadfast
Mostafa Z.'s Location
Cairo, Egypt, Egypt
Mostafa Z.'s Contact Details

Mostafa Z. work email

Mostafa Z. personal email

n/a
About Mostafa Z.

Experienced CX representative with a demonstrated history of working in hotel marketing. Skilled in English, Microsoft Excel, Data Entry, and a basic knowledge of Data Analysis, with a Bachelor's degree focused in Business/Commerce, General from Tanta University.

Mostafa Z.'s Current Company Details
Breadfast

Breadfast

View
Social media CX at Breadfast
Website:
breadfast.com
Employees:
7
Mostafa Z. Work Experience Details
  • Breadfast
    Senior Customer Experience Associate - Social Media
    Breadfast Jan 2022 - Present
    View
  • Breadfast
    Customer Experience Associate
    Breadfast Jun 2021 - Jan 2022
    Cairo, Egypt
    View
  • Nextmove Exhibition (Freelance)
    Freelance Customer Service/Moderator
    Nextmove Exhibition (Freelance) Apr 2021 - May 2021
  • Expotecheg
    Sales Support
    Expotecheg Jun 2019 - Mar 2020
    Nadi El Shams
    Co-managing a sales shift with a sales manager and providing the sales team with live price updates and the information that helps them close the deals, in charge of entering the deals into the system and booking the reservations, in charge of organizing and coordinating the data from the operation team to be provided to the sales team
  • Expotecheg
    Email Specialist
    Expotecheg Jan 2019 - Jun 2019
    Sending emails to our prospect clients with names of the hotels, the addresses, pictures, and rates
  • Trade Show Planners
    Customer Support Specialist
    Trade Show Planners May 2018 - Jan 2019
    6Th Of October
    Providing existing clients with their hotel confirmation numbers and following through with the clients till they check in, Helping existing clients with their reservations and fulfilling the changes they require to their reservations, also trying to minimize the number of cancelation requests and trying to up sell the reservations in order to maximize profit
  • Careem
    Customer Service Representative
    Careem Aug 2017 - Sep 2017
    Raya Center 6Th Of October
    Handling customer complaints and inquiries and providing them with the latest updates and offers from the corporate, also reviewing the trip courses and helping some of the clients with their trip orders
    View
  • Egyptair
    Internship Trainee
    Egyptair Jul 2016 - Aug 2016
    Egyptair Tanta Branch
    One month student internship at EgyptAir (brief overview of the ticketing and it's policies and penalties, also an overview of the financial daily and monthly cycle and the cash flow of the branch)
    View

Mostafa Z. Education Details

  • Tanta University
    Tanta University
    Good

Frequently Asked Questions about Mostafa Z.

What company does Mostafa Z. work for?

Mostafa Z. works for Breadfast

What is Mostafa Z.'s role at the current company?

Mostafa Z.'s current role is Social media CX at Breadfast.

What is Mostafa Z.'s email address?

Mostafa Z.'s email address is m.****@****ast.com

What schools did Mostafa Z. attend?

Mostafa Z. attended Tanta University.

Who are Mostafa Z.'s colleagues?

Mostafa Z.'s colleagues are Omar Attia, Abdallah Gomaa, Saif Elnouby, Samar Hassan, Cherine El Chami, Fouad Ahmed, Ingy Hashish.

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