Julian Clark Email & Phone Number

Wellington, NZ

Melbourne, Australia, AU

Dunedin, Otago, NZ

Melbourne, Victoria, AU

• Led the successful delivery, pilot, launch, and ongoing management of a web checkout solution for transit, resulting in €2 million in monthly transactions from launch, proving its capability and enabling additional.
• Successfully delivered and released incremental improvements and major features, including new payment methods, feature completeness such as credential on file, sunsetting of obsolete 3DSv1 authentication, as well as.
• Developed and articulated a clear product roadmap and strategy, prioritising competing customer and development needs.
• Facilitated OKR workshops with cross-functional teams and business stakeholders to align daily decisions with the overall organisational strategy and ensure alignment of priorities.
• Engaged with customer business and technical stakeholders to understand needs and support implementation.
• Handled stakeholder management, change management, and communications.

Dublin 2, IE

• Led a delivery team in the implementation of a BOPIS (Buy Online, Pay In Store) project for Samsung
• Led the development of the Samsung website's online ordering system, delivered to multiple regions in line with specific product launches (e.g. new mobile devices)
• Worked across multiple cultures and time zones to align business requirements with the project's deliverables
• Managed the team's delivery process using agile and lean methodologies
• Communicated with stakeholders and clients to ensure that project requirements were met

Melbourne, VIC, AU

• Product Manager for Workwear group eCommerce platforms. Responsible for:
• Led program management of a $5.5 million digital transformation across B2C and B2B streams, despite facing significant internal challenges.
• Developed and articulated product roadmap and strategy
• Facilitated workshops with business leaders and cross-functional teams to align strategy, value proposition, customer journey, and high-level solution design
• Negotiated and prioritised product and feature roadmaps for B2C and B2B platforms with competing stakeholders
• Developed service model blueprints and validated service offerings

Melbourne, VIC, AU

• Assessing the feasibility and cost-effectiveness of migrating on-premise workloads to the cloud, using Amazon Web Services (AWS) tools
• Consulting with clients to understand their needs and drivers for migration
• Identifying areas of the system that could be migrated to the cloud and providing cost comparisons against on-premise and cloud costs
• Conducting interviews with technical stakeholders to understand how their services were used and making recommendations for cloud services.

Docklands, Victoria, AU

• Led a cross-functional e-commerce team in delivering website components to drive engagement through the introduction of product with inspirational content earlier in the online shopping journey.
• Expanded the content management capability of the Myer e-commerce platform.
• Facilitated workshops and agile ceremonies to ensure clear visibility of issues and impediments.
• Coached the team in Agile and Lean approaches to improve value delivery and reduce waste.
• Led the cross-functional development team and supported collaboration between product management, user experience design, accessibility design, development, and testing.

Cremorne, Victoria, AU

• Senior Technical Business Analyst for Seek's Automatic Inclusion team
• Led market analysis and research to understand strengths and opportunities in the industry
• Performed data analysis across a broad and deep business landscape to support tactical and strategic actions
• Targeted sales activities to address weak niches in the market
• Pivoted focus to sales support and management reporting to support overall strategy
• Acted as Scrum Master and Iteration Manager to support OKR development and delivery

Chicago, IL, US

• Led cross-functional teams to deliver new customer-facing web applications for financial and insurance products, including life and health insurance.
• Facilitated discovery and inception activities to define project scope and objectives.
• Developed and executed story mapping to determine Minimum Viable Product (MVP) requirements.
• Managed delivery and led cross-functional / full stack teams to ensure timely and successful completion of projects.
• Facilitated workshops, meetings, and agile ceremonies to ensure clear visibility and progress on project deliverables.
• Collaborated with internal and external stakeholders to elicit and elaborate on requirements, and developed current and future state customer journeys and process flows.

Roswell, Georgia, US

Projects:* University ID Card System Upgrade* Moot Court Requirements* Operating System Upgrade Analysis* Information Security & Datacentre Transition Analysis

• Project: SAP BPC ImplementationEngaged to support a SAP Business Planning and Consolidation (BPC) implementation across an Oil & Gas planning function. This implementation consisted of multiple integrated models being.
• Facilitation of prototype playback sessions with developers and business representatives to clarify requirements and refine functional specifications. Updated process maps and requirements as needed.
• Management of testing and defect prioritisation and resolution across concurrent releases. This included facilitation of communication between the outsourced testers, business testers, business stakeholders and.
• Reviews and quality assessments of delivered code and a comprehensive series of performance tests to diagnose and resolve stability issues. Collaboration with the developers to diagnose and brainstorm issues, test.
• Testing and application of security models with the business SMEs.
• Project support activities including the development of documentation such as user guides and training materials.

Delta, British Columbia, CA

Sydney, NSW, AU

• Led a team of 6 industry volunteers to promote Young IT in Western Australia.
• Planned and facilitated Young IT career development and networking events within Western Australia annually.
• Represented Young IT WA on National Young IT Board

Perth, Western Australia, AU

Worldwide, OO

• Provided advice and consulting services on technology projects for a range of clients. Several projects were managed in parallel and over extended time frames. Achievements include software selection and suitability.
• Conducted interviews and workshops to determine and define customer service priorities
• Developed strategies to address regional customer service needsProject: Customer Information System Selection & Implementation
• Facilitated workshops to capture business processes, legislative and technical requirements
• Developed functional and technical specifications
• Analysed data migration alternatives and fall-back optionsProject: Contract Management System Requirements

Worldwide, OO

Clients:WA Govt Department: Engineering Assets & Works Data collection tool - Custom developed MS Access database to capture and manipulate asset data for loading into Asset Management System.Private Finance Organisation: Siebel CRM Implementation.Siebel 7.5.3 Customisation & DevelopmentWA Govt Department: Web Strategy review.Analysis of large.

Bentley, Western Australia, AU

Tutor For Department of Computing in computing units.ST151 - Java Programming & Object Oriented DesignEC100 - Java Programming & Object Centered DesignEP100 - C Programming & Structured ProgrammingIOS101 - Operating System Theory

Perth, Western Australia, AU

Developed Reporting Services reports for mine reconciliationCreated data validation scripts for drill hole databasesConverted Reports from Crystal to Reporting Services

Provided local IT support to 40 CDPP staff Developed Microsoft Word forms and macros

Worked with subject matter experts and process owners to publish professional business documentation to internal and external knowledge-bases through the capture of business rules and modelling of business processes.Previous roles:Acquisitions Developer* Developed web applications to support sales, marketing and stock management activities* Developed.

Cybersecurity & Forensics Microcredential, Cybersecurity & Forenics

Master Of Business Administration

Bachelor Of Science, Computer Science