MAGFIELD Power is an independent multi-brand Diesel and Gas Generator, Spare Parts & Service provider in Bangladesh. MAGFIELD has highly expertise of servicing the popular generator brands like CATERPILLAR, INNIO JENBACHER, MWM, MTU, Perkins, Cummins, VOLVO, Grupel, Baudouin, etc. MAGFIELD´s other areas of expertise are Medium & Low Voltage Substation, Boiler, HVAC, Industrial Lighting, Industrial Automation, Fire Extinguisher (All Type), Crane & Hoist etc.As Chief Marketing Officer I will be dealing with the below responsibilities.Major Responsibilities:o Analyze and investigate price, demand and competitiono Assess customers’ needs and requirements and establish present and future requirements in order to meet their demand in timeo Offer, Calculate and Negotiate priceo Record and Maintain Client’s databaseo Visit Potential and Regular clients to build business relation in order to generate saleso Prepare sales statement monthlyo Compiling and distributing financial and statistical informationo Remain knowledgeable on products offered and discuss available optionso Build productive trust relationships with customerso Monitor competitor’s activities and Identifying any business threatsOther Responsibilities:o Ensure high levels of customer satisfaction through excellent sales serviceo Team up with co-workers to ensure proper customer serviceo Follow up clients for feedback and complaints

Entrusted with company´s overall business development.

Nordroy, Authorized Distributor of KBB Turbocharger in Bangladesh, is an independent multi-brand turbocharger service company solely dedicated to the maintenance, repair & sale of exhaust gas turbochargers.We are able to service to the main turbocharger brands like ABB, MAN, PBS, Mitsubishi, KBB, MTU & Napier, both in our workshops & on site in power plants, offshore vessels & railways.I started working here as Deputy Manager Marketing and continuing as Manager Marketing dealing with the below responsibilities.Major Responsibilities:o Analyze and investigate price, demand and competitiono Assess customers’ needs and requirements and establish present and future requirements in order to meet their demand in timeo Offer, Calculate and Negotiate spare parts priceo Record and Maintain Client’s databaseo Visit Potential and Regular clients to build business relation in order to generate saleso Prepare sales statement monthlyo compiling and distributing financial and statistical informationo Remain knowledgeable on products offered and discuss available optionso Build productive trust relationships with customerso Monitor competitor’s activities and Identifying any business threatsOther Responsibilities:o Ensure high levels of customer satisfaction through excellent sales serviceo Team up with co-workers to ensure proper customer serviceo Follow up clients for feedback and complaints

Clarke Energy (an UK based MNC), authorized distributor and service provider of GE’s Jenbacher gas engines.I started working here as Warranty Support Engineer (from July 01, 2013) and Ended up as Senior Service Engineer (on March 31, 2016) dealing with the below responsibilities.Major Responsibilities:o Field facilitate and maintain liaison with Supplier (GE Jenbacher) and customers for the relevant issues under warrantyo Deal with claims under warranty and raise requests to supplier thru the oracle based support system known as “i-Support” & “Service-now”o Make and submit analytical/assessment reports to supplier on problems occurred on GENSETS for WTY requestso Analyze Time & Man-hour and create labor invoice on services given under warranty and submit to GEo Create invoice on consignment expenses (C&F charge, Demurrage Charge, Customs Duty) and submit to GE accordinglyo Develop progress reports monthly and forecast for the next montho Analyze the major technical issues not under warranty and discuss with supplier to support as concession under goodwill.o Attend the commissioning, troubleshooting and schedule maintenance jobs on site and overhauling job at Clarke’s workshopOther Responsibilities:o Check and verify engine commissioning folder and accordingly hand over to Engineering Departmento Prepare monthly work tracker and submit to higher authoritieso Coordinate with Parts Inventory Department in regard to Bill of Entry, Customs Assessment Notice, C&F Bill, Pro-forma Invoice, LC Copy, and LCAo Coordinate with Sales and Engineering Departments to maintain population databaseo Create and post the invoices in ERP software and coordinate with Finance DepartmentAccomplishment:o Continued as the Team Leader of Warranty Support Department and got promoted to Senior Service Engineer from Warranty Support Engineero Prepared and Delivered an in-house training on the topic “Collection of Warranty Data and FSR Writing – What & Why Necessary”

Orient Energy (a Pakistan based MNC), authorized distributor and service provider of GE’s Jenbacher gas engines.I started working here as Assistant Service Engineer (from September 01, 2009) and Ended up as Warranty Support Engineer (on March 31, 2016) dealing with the below responsibilities.Major Responsibilities:o Maintain liaison with Supplier (GE Jenbacher) and customers for the relevant issues under warrantyo Deal with claims under warranty and raise requests to supplier thru the oracle based support system known as “i-Support”o Make and submit analytical/assessment reports to supplier on problems occurred on GENSETS as backup of warranty requestso Analyze Time & Man-hour and create labor invoice on services given under warranty and submit to GEo Develop progress reports monthly baseo Create invoice on consignment expenses (C&F charge, Demurrage Charge, Customs Duty) and submit to GE accordinglyo Attend Troubleshooting and Schedule Maintenance jobs on site (of Type 3, 4 & 6 Gensets)o Attend Commissioning Jobs for only Type 3 & 4 Gensets (JGS & JMS)Other Responsibilities:o Check and verify engine commissioning folder and accordingly hand over to Engineering Departmento Coordinate with Parts Inventory Department in regard to Bill of Entry, Customs Assessment Notice, C&F Bill, Pro-forma Invoice, LC Copy, and LCAo Coordinate with Sales and Engineering Departments to maintain population databaseo Create and post the invoices in BRP software and coordinate with Finance DepartmentAccomplishment:o Entrusted with responsibilities of the warranty department and as a team leader, Built up team and developed managerial qualitieso Got appreciated for successful handling of 1800 warranty claims in the year 2010, 1200 in 2011 and 800 in 2012o Assisted MIS department modifying the BRP software for the WTY Dept. sectiono Lastly, accumulation, arrangement and successful hand over of all the relevant data required by the new management (Clarke Energy)

Meant to ensure smooth operation of the captive power station, supervision through SCADA system and used to do scheduled maintenance of 3 gas generators (Rolls-Royce, Norway) of 3.3 MW each, gas compressors, air compressors and a 9 ton water tube waste heat recovery boiler (Transparent - India).Major Accomplishments:● Gathered knowledge on operations and maintenance of automatic controlled machines.● Gathered knowledge on pneumatic equipment & control system.