Md. Motaher Hossain Email & Phone Number

Dhaka, Bangladesh

Dhaka, Bangladesh

1. Maintains the work structure by updating job requirements and job descriptions for all positions.2. Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.3. Prepares employees for assignments by establishing and conducting orientation and training programs.4. Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.5. Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.6. Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.7. Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.8. Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.9. Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.10. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.11. Completes human resource operational requirements by scheduling and assigning emp

111/1/A Distillery Road, Gandaria, Dhaka - 1204

1. Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability. 2. Assist in the development and implementation of marketing plans as needed. 3. Prepare action plans for effective search of sales-lead and prospects. 4. Initiate and coordinate development of action plans to penetrate new markets. 5. Control –expenses to meet budget guidelines. 6. Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the organization. 7. Conduct one-on-one review with all executive and management officials to build more effective communications, to understand training and development needs, and to provide insight for the improvement of business development executives sales and activity performance. 8. Responsible for the performance and development of the business executive & management employees. 9. Maintain and develop corporate image and reputation, protect and develop the company’s brands via suitable PR activities.

1. Design, implement, and facilitate annual marketing plan. Support and facilitate development and implementation of section business/marketing plans.2. Plan and administer the company’s Marketing Operations budget.3. Organize and implement client relations including:• client satisfaction surveys• client development activities• special events4. Develop and administer marketing database which includes client and prospect information, mailing list applications, etc.5. To manage all aspects of print production, receipt and distribution.6. To manage overall media relations.7. Monitor production of marketing materials to ensure consistency and appropriateness.8. Develop and implement the company’s public relations program, to include internal and external publications (e.g. newsletters, client alerts, greeting cards, etc.) 9. Develop and implement the company’s advertising program - design and place advertisements; negotiate contracts with media; work with design agencies on advertising campaigns.10. Supervise the marketing assistant and the day-to-day operations of the Marketing Department.11. Prepare annual marketing budget and approve and monitor marketing-related expenses.12. Develop, implement and reconcile comprehensive sales and marketing programs.13. Prepare analysis of marketing and sales impact, including monthly marketing and sales reports.14. Coordinate with other departments to implement marketing ideas and tasks.15. Develop corporate agreement with local & foreign hospitals.

Dhaka

1. Helping to develop and implement a customer service policy for an entire organization.2. Collects data and information about patient care concerns, needs and problems and implement appropriate corrective actions3. Analyses statistics or other data to determine the level of hospital’s customer service.4. Supports employee involvement in decision making and problem solving and facilitates dialogue between patients, physicians, nurses and administrative managers to resolve patient complaints and problems5. Refers complaints of a serious nature to Complaints Review Committee / Quality Control Section and follow up their analysis6. Finding ways to measure customer satisfaction and improve services.7. Managing a team of customer services staff.8. Handling face-to-face enquiries from customers.9. Being involved in staff recruitment and appraisals.10. Braining staff to deliver a high standard of customer service.11. Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.12. Developing feedback or complaints procedures for customers to use.13. Meeting with other managers to discuss possible improvements to customer service.

Bangkok Metropolitan Area, Thailand

• Play an active role in the processing and fulfillment of our valued customer.• Act as an in-house event planner and assist in the scheduling of events in the Hospital.• Establish sales strategies and build customer relationships.• Acts as direct liaison between physicians and nurses in the field and corporate marketing and product development.• Take initial marketing calls and fulfill guests’ requests, or direct them to the appropriate person whom will be able to take care of their request.• Market and maintain all logo line products.• Manage and pull lists as requested to support marketing promotions.• Coordination and execution of direct marketing activities, including catalog development, monthly flyers, email campaigns, web site marketing and other forms of marketing communications leading to the achievement of campaign sales and profit goals.