This position is responsible for providing customer service, processing paperwork, assisting with scheduling, and supporting other administrative functions for the lot operations department. Job Responsibilities: Perform basic data entry into the AS 400 computer system as needed. Maintain constant communication with commercial accounts department, customer support team, quadrant and account coordinators, supervisors, and other auction personnel to ensure effective coordination of lot operations activities. Answer phones, provide support to lot operations employees, and provide excellent customer support. Respond to customer requests for assistance and ensure timely resolution. Support manager in the coordination of departmental scheduling, working with temporary agencies, serving as point of contact and recording employee absences, etc. Process all lot operations department paperwork.