Contact potential or existing customers to inform them about a product or service using scripts2. Answer questions about products or the company3. Ask questions to understand customer requirements and close sales4. Direct prospects to the field sales team when needed5. Enter and update customer information in the database6. Take and process orders in an accurate manner7. Handle grievances to preserve the company’s reputation8. Go the “extra mile” to meet sales quota and facilitate future sales9. Keep records of calls and sales and note useful information

Manage existing clients, maintain relations, ensure issue resolution, and look for new sales opportunities. Look for new sales opportunities (deals) in the region to achieve monthly and annual sales target. Re-activate historical accounts (lost businesses) by establishing a communication with lost clients and listening to the challenges faced. Achieve monthly sales targets and annual sales target . Manage collections of sales and follow up with signed accounts on monthly basis for collection of financials. Provide Sales advisory services to clients to propose appropriate material, equipment, tools, chemicals, safety items to be used as part of their construction and industrial projects. Seek certifications and approvals from client supervisory consultants or municipality forProposed materials, equipment’s and tools before sales. Manage after sales relations, collection and account management including sales support and maintenance. Liaise between logistics and Clients to ensure delivery and services provided are on time and as per specifications agreed. Handle weekly, monthly, quarterly reports of collection and sales reports to executive teams

• To monitor the day-to-day activities of respective production line is setting by the Operation supervisor • Monitoring the production plan is set and production schedule is achieving on time.• Ensure that the target date of completion of the production is achieving as per ISO procedures.• Maintaining records of all production transactions Directs and coordinates manufacturing process in production lines.• Coordinates manufacturing process with staff workers Supervisors and Operation Supervisors • Impalement approved production plan schedule and oversee all production activities while continually building and maintaining profitability • Ensure overall customer satisfaction and quality service for all production related products• Establishes and maintains effective communication with employees and other related departments • Monitors and maintains the production equipment to avoid severe breakdown during the operation • Recommends new production processes in order to speed up the production schedule in consideration with budget labor and equipment aspects• Maintain the documents as per ISO procedure• Monitor all the works on the floor and arrange the Job card and daily finish report• Monitor all the stock of both raw and finish goods production

- Review all the enquiries especially which is related to fire rated door, and door hardware.- Prepare the quotations and confirm prices with the General Manager and forward to the customer.- Working with production department to provide, samples and mockup’s for consultant approvals .- Develop new clients and customers and establish new accounts, services within the assigned territory.- Prepare the market plan for the dedicated territory- Develop the association with the clients, end users along with consultant- Submitting the proposal, follow up with the customer, develop the channel.- Identify the suitable payment terms based on the customer references and relationship.- Finalizing Sales orders and achieving the target.- Hosting additional information’s, gathering sessions and client satisfaction.- Develop the approaching towards client and products by study the feedback from the market and the client compliant.- Participating with the project team for internal project handover, fabrication and executing.- Services after sales, participating with the O&M departments.- Working with the account team to identify suitable customer references