Senior Executive
CurrentExtensive involvement in overseeing after-sales export operations for OEM auto parts, with a focus on improving parts procurement in domestic suppliers.Strong proficiency has been demonstrated in coordinating first-middle mile operations and managing order fulfillment across international markets including France, South Africa, and Brazil.Effective collaboration with suppliers and warehouse teams has been utilized to ensure seamlessdispatch of consignments via air and sea modes.Regular performance of cost optimization techniques has been implemented, monitoring PFR & CFRto reduce operational expenses while improving container utilization.Quality assurance tools such as 8D and RCA have been employed to analyze and resolve claimsrelated to delivered shipments, ensuring prompt resolution for export customers.Strategic communication has been established with vendors and shipping liners to ensure timelycontainer arrangements, improving overall supply chain efficiency.The responsibility of maintaining detailed MIS reports has been efficiently handled, providing insights into operational costs and payment schedules.Efforts have been directed towards improving operational efficiency by optimizing allocation,packaging, and dispatching processes.Coordination with international clients has ensured smooth handling of forecasts, allowing forconsistent order processing and timely shipments.A strong focus has been maintained on enhancing customer satisfaction through efficient exportoperation management and swift problem resolution.