Providing strategic leadership to drive key student experience, advocacy & employability initiatives to further solidify Gold Coast’s position as Australia’s Favourite Classroom.

Managing key projects within the Study Gold Coast Student Experience strategy. Leading student advocacy projects and topics within the Gold Coast region to inform organisational and citywide & influencing national reforms. Managing the Student Experience team and Support Officers in order to maintain high quality service levels and to provide utmost efficiency while delivering successful outcomes. Managing budgetary & reporting responsibilities for all the projects and initiatives within this… Show more Managing key projects within the Study Gold Coast Student Experience strategy. Leading student advocacy projects and topics within the Gold Coast region to inform organisational and citywide & influencing national reforms. Managing the Student Experience team and Support Officers in order to maintain high quality service levels and to provide utmost efficiency while delivering successful outcomes. Managing budgetary & reporting responsibilities for all the projects and initiatives within this strategy. Show less

Managing Study Gold Coast’s Student Attraction Strategy including managing relationships with our international government & institutional partners while facilitating onshore trade missions / events and virtual engagements. Identifying opportunities in the broader international education sector as we reach out to newer markets in a dramatically changed & cautious post-pandemic world.

Coordinating various projects and initiatives within the Study Gold Coast Student Experience strategy. Delivering key marketing and event specific outcomes within a specified timeline benefitting over 16,000 international students in the Gold Coast region.

Providing high level of business support in all the strategic areas of Study Gold Coast. Liaising with stakeholders and demonstrating a very high level of business communication skillset both written and verbal. Providing creative and strategic inputs as requested in various areas of the business.

Duties similar to my earlier F&B role and additionally: - Supporting upselling initiatives at the restaurant- Liaising with other departments to successfully deliver sales and marketing initiatives- Providing a high level of personalised customer service- Supervising and training Interns and Commencing Staff

Coordinating a premier large scale event on campus by liaising with multiple departments of the University. Providing inputs in designing creative facets of the event, talent management, risk management and flow of the event.

Designing FIT Itineraries & managing sales through the SOTC all India contact center's email desk while maintaining over 90% quality parameters and strict adherence to turn around times. Part of the inaugural team and managed through nuances associated with opening and establishing a new business unit and team.

Specialised in Food & Wine pairing and a high level of Personalised Customer Service in a AA Rosette Winning F&B Establishment.