I have over 12 years of experience working in IT. Worked with Infrastructure, supporting and monitoring systems, guaranteeing its operational, effective, automated and compliant status.One of my biggest challenges at XP Inc was the installment of Banco XP from the ground, where I was required to partner with squads on the implementation and development of its applications and products, as well as working with third party systems providers.Currently working at Santander, partnered up with RedHat, using Ansible Automation Platform on OpenShift, boosting the company’s efficiency and workloads. Supporting Infrastructure provisioning automations as well as its non-SQL Mongo databases. Analysis of workflows using Camunda, GitLab and VSCode.Skilled in ITSM tools such as ServiceNow, Jira and Azure DevOps, kanban, sprint scheduling and prioritizing. Dashboard creation using Dynatrace and Grafana. Executive summary presentations with weekly and monthly data using PowerBI, Excel and PowerPoint.Eager to absorb more knowledge as the challenges appear.