Mouayad Abu Shanab, M.Ed Email & Phone Number

New York City Metropolitan Area

Remote

American University: Proseminar in Education Policy and Leadership

Orlando, Florida Area

Tampa/St. Petersburg, Florida Area

Monitor team performance and report on metricsDiscover training needs and provide coachingApply technical skills using Excel and Tableau in data collection, analysis, and visualizationConduct interviews and make hiring decisionsGenerate comprehensive and detailed reports about team performance, objectives, and deadlines

Tampa/St. Petersburg, Florida Area

Supervised content analysts in gathering and analyzing data to enhance user experience and improve the support of our community of usersDeveloped, tested, and implemented technical solutions

Tampa/St. Petersburg, Florida Area

Investigated and resolved reported issues on social media such as requests for account support and reports of potentially abusive contentGathered, analyzed and utilized relevant data to develop ways to improve the overall user experience on the siteReviewed the reported content within agreed turnaround times and standards of quality

Tampa/St. Petersburg, Florida Area

Assisted attorneys in proofreading and executing legal documents and other administrative duties as assignedScheduled appointments, receive and make phone calls, meet with clients, organize and file client informationMaintained necessary correspondence with clients by keeping them informed about the latest developments regardingthe case and sending necessary documents

Washington D.C. Metro Area

"I believe that Close Up’s mission to inform, inspire, and empower young people is so important because a democracy works best when everybody is involved and the ability to do that at such a young age at Close Up gives all of us a better future in order to continue to develop and grow this nation." -Mouayad Abu-ShanabLed groups of Middle and High School students through a civic-education curriculum to enhance their understanding of civic engagement and political efficacyTaught lessons and workshops focusing on democracy and role of political institutions such as the legislative and judicial processLed debates and civic dialogue on current national issues through conducting workshops such as Mock Congress and accompanying students to meet with Congress members

Master Of Education - Med, Education Policy And Leadership

Bachelor Of Arts (B.A.), Political Science/ Middle East & Islamic Studies

Activities and Societies: Furman University Student Government Association, Muslim Student Association, Furman Club Soccer Team, Baba.