Referral Liaison Officer
Current
Aug 2023 - Present
AeroLeads people directory · profile
Mouhit Sachdeva Email & Phone Number
Operations Management | Customer Experience Manager | Franchise Management | Australia | Ex Subway
at
RDNS Silverchain
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations Management | Customer Experience Manager | Franchise Management | Australia | Ex Subway
Location
Adelaide, South Australia, Australia
Company size
Who is Mouhit Sachdeva? Overview
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Quick answer
Mouhit Sachdeva is listed as Operations Management | Customer Experience Manager | Franchise Management | Australia | Ex Subway at RDNS Silverchain, a with 121 employees, based in Adelaide, South Australia, Australia. AeroLeads shows a matched LinkedIn profile for Mouhit Sachdeva.
Mouhit Sachdeva previously worked as Referral Liaison Officer at Rdns Silverchain and Customer Experience & Operations Manager at Subway. Mouhit Sachdeva holds Diploma In Hospitality Management, Hospitality Administration/Management from Evolution Hospitality Institute, Sydney, Australia.
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RDNS Silverchain
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Profile bio
About Mouhit Sachdeva
Versatile, competent, diligent & extremely efficient professional with 14 years of rich experience in managing the entire gamut of business operations and functions related to Food Retail / Quick Service Restaurant Industry across South Asia and Australia Market. Wide exposure towards working with Franchisor & Franchisees/Master Franchisee, along with variety of clients from diverse backgrounds in various business vertical.Key Highlights - 1. Spearheaded the expansion of Subway stores from 250 to 650+ across South Asia leading to the annual sales of AUD 200 million.2. Strong track record for reducing new store opening timelines from 90 days to 50 days.3. Proven ability to handle customer service and reduce customer feedback response time from 48 hours to 8 hours.4. Single point of contact for 450 Franchise Owners across South Asia.My core competencies include:Regional Management ♦ Operations Management ♦ P&L/Cost Control ♦ Sustaining Revenue Growth ♦ New Promotional Launches ♦ Brand Positioning ♦ Stock & Inventory Control ♦ Store Policy Management ♦ Staff Wages Management ♦ Workforce Planning ♦ Customer Relations ♦ Contractor Management ♦ Staff Management ♦ Merchandising strategies ♦ Customer experience ♦ Key Account Management ♦ New Store Opening
Current workplace
Mouhit Sachdeva's current company
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Rdns Silverchain
7 roles
Mouhit Sachdeva work experience
A career timeline built from the work history available for this profile.
Customer Experience & Operations Manager
Providing leadership by engendering excitement, enthusiasm, positive mental attitude, and commitment to company objectives. Setting goals with the individual restaurant managers and developing efficiencies and productivity to achieve business results and KPI’s. Leading, motivating and developing restaurant managers to ensure that they strive to exceed existing performance standards relating to workforce planning and rostering. Driving sales & profit performance by providing support and operational expertise. Conducting periodic business reviews on each of the restaurants and monitoring the plans executed. Ensuring the highest quality support and customer service.
Feb 2023 - Jul 2023
Senior Franchise Services Manager
Managing the Franchisee Restaurant Operations across South Asia. Single point of Contact (SPOC) between the Headquarter (Milford, USA | Regional HQ, Dubai/Amsterdam) and Franchisees across South Asia.Handling the Franchisee Onboarding for New Restaurant Opening and successfully managing the Franchisee Restaurant Operations across South Asia.Ensuring the highest quality support and customer service to Franchisees, Business Development Agents, and Field Staff across South Asia Region to ensure Customer & Operational Excellence.Collaborating with Country Director, Marketing, Regional Managers, Store Teams as well as external agencies (Suppliers) to achieve consistency in all processes in the organization for smooth running of restaurants and delivering Restaurant Excellence and execute the annual operation plan.Planning, Developing and Executing operational strategies & initiatives at the Business Unit level by providing leadership, training, coaching, resources, and direction to the support functions.
Jan 2012 - Dec 2022
Franchisee Services Supervisor
Jan 2012 - Jun 2018
Store Manager Operations
Jul 2011 - Dec 2011
Assistant Restaurant Manager
Jan 2009 - Jun 2011
Customer Experience And Operations
Jun 2003 - Sep 2008
Team & coworkers
Colleagues at RDNS Silverchain
Other employees you can reach at rdns.org.au. View company contacts for 121 employees →
EM
Elizabeth Maddock
Colleague at Rdns SilverchainCoromandel Valley, South Australia, Australia
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VG
Veenu Gupta
Colleague at Rdns SilverchainGreater Adelaide Area, Australia
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RA
Rawda Abdi
Colleague at Rdns SilverchainGreater Melbourne Area, Australia
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AS
Angelika Stasiak-Andersen
Colleague at Rdns SilverchainSopot, Pomorskie, Poland
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WM
Wendy Metcalfe
Colleague at Rdns SilverchainNew Zealand
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SC
Shannon Crute
Colleague at Rdns SilverchainRegency Park, South Australia, Australia
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VE
Venus Endrina
Colleague at Rdns SilverchainGreater Adelaide Area, Australia
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AP
Ann Power
Colleague at Rdns SilverchainGreater Melbourne Area, Australia
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MS
Madeleine Scaife
Colleague at Rdns SilverchainAdelaide, South Australia, Australia
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AS
Annalee Spelman
Colleague at Rdns SilverchainGreater Adelaide Area, Australia
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Elizabeth Maddock
Colleague at Rdns SilverchainCoromandel Valley, South Australia, Australia
View →
VG
Veenu Gupta
Colleague at Rdns SilverchainGreater Adelaide Area, Australia
View →
RA
Rawda Abdi
Colleague at Rdns SilverchainGreater Melbourne Area, Australia
View →
AS
Angelika Stasiak-Andersen
Colleague at Rdns SilverchainSopot, Pomorskie, Poland
View →
WM
Wendy Metcalfe
Colleague at Rdns SilverchainNew Zealand
View →
SC
Shannon Crute
Colleague at Rdns SilverchainRegency Park, South Australia, Australia
View →
VE
Venus Endrina
Colleague at Rdns SilverchainGreater Adelaide Area, Australia
View →
AP
Ann Power
Colleague at Rdns SilverchainGreater Melbourne Area, Australia
View →
MS
Madeleine Scaife
Colleague at Rdns SilverchainAdelaide, South Australia, Australia
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AS
Annalee Spelman
Colleague at Rdns SilverchainGreater Adelaide Area, Australia
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7 education records
Mouhit Sachdeva education
Diploma In Hospitality Management, Hospitality Administration/Management
Evolution Hospitality Institute, Sydney, Australia
Master Of Business Administration (M.B.A.), Operations
Bachelor'S Degree, Bachelor Of Arts
Certificate 3 In Commercial Cookery, Hospitality Administration/Management
Evolution Hospitality Institute, Sydney, Australia
12Th, Commerce
St. Martins Public School
Diploma Of Community Services, Community Health Services/Liaison/Counseling
Luvium
Certificate 4 In Training & Assessment
Australian Learning Academy
FAQ
Frequently asked questions about Mouhit Sachdeva
Quick answers generated from the profile data available on this page.
What company does Mouhit Sachdeva work for?
Mouhit Sachdeva works for RDNS Silverchain.
What is Mouhit Sachdeva's role at RDNS Silverchain?
Mouhit Sachdeva is listed as Operations Management | Customer Experience Manager | Franchise Management | Australia | Ex Subway at RDNS Silverchain.
Where is Mouhit Sachdeva based?
Mouhit Sachdeva is based in Adelaide, South Australia, Australia while working with RDNS Silverchain.
What companies has Mouhit Sachdeva worked for?
Mouhit Sachdeva has worked for Rdns Silverchain, Subway, Costa Coffee, Subway Restaurant - Sydney, Australia, and Auxicogent.
Who are Mouhit Sachdeva's colleagues at RDNS Silverchain?
Mouhit Sachdeva's colleagues at RDNS Silverchain include Elizabeth Maddock, Veenu Gupta, Rawda Abdi, Angelika Stasiak-Andersen, and Wendy Metcalfe.
How can I contact Mouhit Sachdeva?
You can use AeroLeads to view verified contact signals for Mouhit Sachdeva at RDNS Silverchain, including work email, phone, and LinkedIn data when available.
What schools did Mouhit Sachdeva attend?
Mouhit Sachdeva holds Diploma In Hospitality Management, Hospitality Administration/Management from Evolution Hospitality Institute, Sydney, Australia.
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