Empowering restauranteurs to achieve success and freedom through proven-growth systems and embodied leadership.

As a Restaurant Manager at Cedars Restaurant, I was instrumental in opening a new location that experienced an impressive 400% increase in sales. Managing a diverse staff of 20, including both front service and kitchen personnel, I developed strong leadership skills that aided in ensuring smooth operations and maintaining a high level of customer satisfaction.I was also responsible for designing and testing new menus which helped keep our offerings exciting and relevant, contributing to our success. I also oversaw a significant expansion of our catering business, driving a tenfold increase in this segment.Furthermore, I initiated a complete redesign of our online branding which substantially increased our exposure. I also pioneered the use of online delivery services in Seattle, collaborating with major companies such as Uber, GrubHub, BiteSquad, Caviar, Peach, and Eat24. This move not only offered greater convenience to our customers but also increased our market reach.I focused on the development of our employees by providing high-level customer service training and creating comprehensive hiring and training systems. Additionally, I developed and implemented cross-training programs and systems for upward mobility, ensuring that kitchen staff at all levels had opportunities for growth and development. This comprehensive approach to staff development strengthened our team's capabilities, boosted morale, and resulted in a more efficient, collaborative working environment.

In my role as a Business Development Consultant, I have taken on a multifaceted role since January 2023. During this time, my duties have encompassed conducting thorough market research to identify unique opportunities within the hospitality industry. I have been instrumental in creating robust business plans backed by financial projections to ensure sustainable growth.As an expert in menu engineering and design, I've utilized my culinary knowledge and business acumen to optimize menu flow, resulting in enhanced customer experience and improved restaurant operations. My work has involved meticulous sourcing of ingredients and waste management, as well as the creative aspect of naming and curating innovative concept dishes.My expertise in team training and coaching has allowed me to build high-performing teams within the establishments I work with. I'm heavily involved in talent discovery and recruitment of specialized personnel. Providing vision sales training, high stress situational training, problem solving, and laying out career progression pathways are all integral parts of my approach to fostering a growth-centric work environment.In the capacity of a Financial Advisor, I create dynamic financial models to project future revenues, while regularly auditing sales to pinpoint potential improvements and reduction in overhead costs. Implementing financial systems that meticulously track inventory and sales has been a key component of my role, along with strategizing negotiations with insurance providers and vendors.Lastly, my role has also included a focus on branding and market-positioning. I've conducted comprehensive competitive surveys to understand pricing dynamics, product offerings, and the balance between dine-in and delivery services among key players.

In my role as a Commercial Broker and Investment Strategist, I have built a reputation as a proven professional in the commercial real estate industry. I've excelled in managing a diverse set of responsibilities and achieving measurable results in portfolio growth, property management, and negotiation of significant sales deals.As an investment advisor, I worked closely with a private client to strategize and manage a portfolio that saw substantial growth from $5 million to $30 million. My understanding of investment dynamics and keen market insights were pivotal in driving this exceptional financial success.In the realm of property management, I effectively oversaw operations for multiple residential and commercial properties, including apartment and office buildings. With a detail-oriented approach, I ensured the smooth functioning and profitability of these properties.My expertise in strategizing on 1031 exchange purchases and sales has been instrumental in securing profitable investment opportunities for my clients. Successfully negotiating $18 million in sales to private clients and developers, I have demonstrated my ability to achieve mutually beneficial deals in a highly competitive market.Furthermore, I have collaborated closely with contractors on renovation projects and new developments, specifically in the mid-end and luxury home sector. This included working with luxury realtors to finalize and market luxury homes, displaying strong negotiation skills in sales transactions between various buyers and sellers.

As the Economic Development Chair at U-District Partnership, a non-profit organization, my role focused on fostering the growth of small businesses within our community and ensuring their voices were heard.In collaboration with the staff, I worked diligently to understand the unique challenges faced by these businesses. Using this knowledge, I advised the team on innovative and practical solutions to support their success and sustainability. One of my key initiatives was piloting grant programs with the City of Seattle to enhance public safety, underlining our commitment to creating a safe and conducive environment for businesses to thrive.A significant aspect of my role involved connecting with small business owners and community members directly. I gathered their feedback and used it to guide our actions, always with the aim of enhancing the safety, economy, and development of the U-District. This allowed us to create tailored strategies that directly addressed the concerns and needs of our community members.During the challenging times of the COVID pandemic, I worked proactively to share resources from government and private entities designed to help businesses navigate these unprecedented challenges. My commitment to our community extended to sharing specific solutions with restaurant owners to help them increase sales and online traffic. By offering innovative Point of Sale tools and marketing services, we were able to support our local restaurants in adapting to new market realities and maintaining their viability.

As the Board President of Wasat Community (non-profit), I was instrumental in steering the organization through a period of significant growth and impactful service to our local Muslim communities. In this capacity, I successfully executed a myriad of administrative tasks, which included conducting meetings, hiring skilled staff, and setting strategic goals for the organization. One of the major accomplishments during my tenure was the establishment of a meal donation program that successfully provided over 20,000 meals to those in need, embodying our commitment to community service.A cornerstone of my role was leading effective fundraising campaigns and cultivating enduring relationships with large donors and sponsors. These fruitful relationships were crucial in bolstering the organization's financial stability. Our balance sheet saw an impressive tenfold increase, and we achieved a consistent yearly revenue growth of 30%, reflecting the positive results of these efforts.Working in close collaboration with the Executive Director, we were able to refine the vision and mission of the organization. This involved providing support to staff and board members across multiple areas, including Human Resources, Fundraising, Programming, and Finance. I also sought and secured numerous large grants, while concurrently establishing strategic partnerships with other non-profit community organizations. These combined efforts fostered the financial and operational strength of our organization.My role required adaptive leadership, particularly during the challenging times of COVID restrictions. To continue providing invaluable support to our community members, we pivoted our services to an online format and adapted our meal services accordingly. This approach allowed us to continue serving our community effectively while complying with health and safety guidelines.

During my time as an intern at Anew Developers, a firm specializing in luxury micro-apartment developments, I gained invaluable experience and knowledge about the real estate development industry.Each week, I had the opportunity to attend meetings with contractors, architects, and developers, which allowed me to gain a robust understanding of the inner workings of development projects. I was exposed to the complex interplay between different stakeholders and learned how to effectively communicate and collaborate within this dynamic environment.A critical aspect of my internship involved learning about city codes and building requirements for new developments. I familiarized myself with the legal and regulatory landscape of real estate development, gaining a solid understanding of the necessary compliance requirements for building projects. This knowledge has since proven essential in navigating the complex world of property development.In addition, I delved into the financial side of real estate, learning the basics of calculating Return on Investment (ROI) from various angles, including building costs and rental management. This exposure enabled me to understand the key financial metrics that drive profitable real estate projects.Furthermore, I was tasked with conducting preliminary property research to assess whether the cost of development justified the property price. This hands-on experience not only honed my analytical skills but also helped me grasp the importance of diligent property evaluation in real estate development.