Moumita Paul Email and Phone Number

o People Management & Leadership responsibilities of a team of 50+ Cloud & Virtualisation Engineers, providing support to Global Enterprise Level Customers of VMware, for multiple industry verticals Leadership : Global leader of a successful Pilot project run globally . Displayed strong leadership skills balanced with collaborative focus to forge solid relationships with co-workers while giving clear direction to teams and departments Adept in creation of dashboards to track/extract/analyse business data on Salesforce and derive inaccuracies in order to course correct and achieve higher resolution rates  Utilization of Project Management methodologies towards creating/driving an iterative approach, thereby, leading teams to deliver value in small, but consumable increments and increasing flexibility for higher adaptiveness/responsiveness towards Change Management o Partners with various stakeholders to ensure the processes and governance models are established and operational o Liaising with Field Services Group (viz. System Engineering, PSO, Account Management etc.) for seamless end-user support and to drive end-to-end process improvement to introduce automation, integration, and new services/processes.o Partner with Global & On-Shore/Near-Shore counterparts o Enrichment of Inter & Intra Dept. Coordination for seamless work-flow of day-to-day procedures (i.e. with HR, Quality, Training, Logistics etc.) o Lead and/or being involved in Global Strategic Initiatives

My responsibilities include…