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Moumita Bapari Email & Phone Number
Senior Customer Success Manager
at
SMS-Magic
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
Pune, Maharashtra, India
Company size
Who is Moumita Bapari? Overview
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Quick answer
Moumita Bapari is listed as Senior Customer Success Manager at SMS-Magic, a company with 283 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Moumita Bapari.
Moumita Bapari previously worked as Team Lead at Phreesia and Senior Client Success Analyst at Phreesia. Moumita Bapari holds Executive Mba, Major: It Analytics And Minor: Operations & Supply Chain Management, 8.10 from Symbiosis Institute Of Business Management, Pune.
Company email context
Email format at SMS-Magic
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SMS-Magic
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Profile bio
About Moumita Bapari
As a Team Lead at Phreesia. I oversee and manage the performance and satisfaction of key clients in the healthcare sector. I prepare and present reports to senior management, assist in the development and execution of client success initiatives and projects, and stay updated on industry trends and best practices. I have 8 years of experience in client success management, with a proven track record of exceeding customer expectations and driving customer retention. I am skilled in identifying client needs, providing effective solutions, and ensuring successful implementation. I collaborate with cross-functional teams to address client challenges and resolve issues. I also provide guidance and support to my team members, including training and coaching. I am currently pursuing an Executive MBA from Symbiosis Institute of Business Management, Pune, with a major in IT Analytics and a minor in Operations & Supply Chain Management. I am passionate about leveraging data and technology to optimize practice management and enhance patient experience. I have a strong communication and interpersonal skills, and I am committed to delivering exceptional client experiences and driving business growth. Let's connect!
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, and 8 others.
Current workplace
Moumita Bapari's current company
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Sms-Magic
6 roles
Moumita Bapari work experience
A career timeline built from the work history available for this profile.
Team Lead
CurrentPrepare and present reports on team performance and client satisfaction to senior management. Assist in the development and execution of client success initiatives and projects.Conduct regular client meetings to review progress, discuss challenges, and identify opportunities Serve as the main point of contact for key clients, building and maintaining.
Oct 2022 - Present
Senior Client Success Analyst
Managed a portfolio of high-value clients, serving as the main point of contact for all inquiries, feedback, and issues.Conducted regular business reviews with clients to analyze performance metrics, identify opportunities for improvement, and drive strategic initiatives.Developed and implemented client success strategies to enhance customer satisfaction.
Sep 2021 - Oct 2022
Lead Practice Management Consultant
Spearheaded the successful implementation of a new practice management software system, resulting in a 20% increase in operational efficiency.Led a team of consultants in providing strategic guidance to medical practices, resulting in improved revenue generation and patient satisfaction.Stay up to date with industry trends and regulations related to.
Sep 2019 - Sep 2021
Senior Service Desk Engineer
Oversee and mentor junior service desk engineers in resolving technical issues and providing excellent customer service.Develop and implement proactive strategies to improve service desk efficiency, including ticket management and resolution processes.Lead troubleshooting efforts for complex technical issues, ensuring timely resolution and minimal downtime.
Jul 2016 - Aug 2019
Trainee
Jun 2015 - Dec 2015
Team & coworkers
Colleagues at SMS-Magic
Other employees you can reach at sms-magic.com. View company contacts for 283 employees →
AB
Andrew Borom
Colleague at Sms-Magic
Chicago, Illinois, United States, United States
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VP
Vishwajeet Panaskar
Colleague at Sms-Magic
Pune, Maharashtra, India, India
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AB
Anusha Bollakpally
Colleague at Sms-Magic
Hyderabad, Telangana, India, India
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TP
Tanaya Pal
Colleague at Sms-Magic
Pune, Maharashtra, India, India
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TM
Tanya Mathur
Colleague at Sms-Magic
Pune, Maharashtra, India, India
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SS
Simandhar Sahuji
Colleague at Sms-Magic
Pune, Maharashtra, India, India
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AI
Anowarul Islam
Colleague at Sms-Magic
Joypurhat District, Rajshahi, Bangladesh, Bangladesh
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SC
Samya Choudhary
Colleague at Sms-Magic
Pune, Maharashtra, India, India
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AP
Aditya Pathak
Colleague at Sms-Magic
Rewa, Madhya Pradesh, India, India
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PM
Prathiba Mahadevan
Colleague at Sms-Magic
Bengaluru, Karnataka, India, India
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Andrew Borom
Colleague at Sms-Magic
Chicago, Illinois, United States, United States
View →
VP
Vishwajeet Panaskar
Colleague at Sms-Magic
Pune, Maharashtra, India, India
View →
AB
Anusha Bollakpally
Colleague at Sms-Magic
Hyderabad, Telangana, India, India
View →
TP
Tanaya Pal
Colleague at Sms-Magic
Pune, Maharashtra, India, India
View →
TM
Tanya Mathur
Colleague at Sms-Magic
Pune, Maharashtra, India, India
View →
SS
Simandhar Sahuji
Colleague at Sms-Magic
Pune, Maharashtra, India, India
View →
AI
Anowarul Islam
Colleague at Sms-Magic
Joypurhat District, Rajshahi, Bangladesh, Bangladesh
View →
SC
Samya Choudhary
Colleague at Sms-Magic
Pune, Maharashtra, India, India
View →
AP
Aditya Pathak
Colleague at Sms-Magic
Rewa, Madhya Pradesh, India, India
View →
PM
Prathiba Mahadevan
Colleague at Sms-Magic
Bengaluru, Karnataka, India, India
View →
3 education records
Moumita Bapari education
Executive Mba, Major: It Analytics And Minor: Operations & Supply Chain Management, 8.10
Bachelor Of Technology (B.Tech.), Computer Engineering, 8.32
10+2, Science
Taki House Govt Spon Girls High School
FAQ
Frequently asked questions about Moumita Bapari
Quick answers generated from the profile data available on this page.
What company does Moumita Bapari work for?
Moumita Bapari works for SMS-Magic.
What is Moumita Bapari's role at SMS-Magic?
Moumita Bapari is listed as Senior Customer Success Manager at SMS-Magic.
Where is Moumita Bapari based?
Moumita Bapari is based in Pune, Maharashtra, India while working with SMS-Magic.
What companies has Moumita Bapari worked for?
Moumita Bapari has worked for Sms-Magic, Phreesia, Allscripts, Wipro, and Webtek Labs Pvt. Ltd..
Who are Moumita Bapari's colleagues at SMS-Magic?
Moumita Bapari's colleagues at SMS-Magic include Andrew Borom, Vishwajeet Panaskar, Anusha Bollakpally, Tanaya Pal, and Tanya Mathur.
How can I contact Moumita Bapari?
You can use AeroLeads to view verified contact signals for Moumita Bapari at SMS-Magic, including work email, phone, and LinkedIn data when available.
What schools did Moumita Bapari attend?
Moumita Bapari holds Executive Mba, Major: It Analytics And Minor: Operations & Supply Chain Management, 8.10 from Symbiosis Institute Of Business Management, Pune.
What skills is Moumita Bapari known for?
Moumita Bapari is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Teamwork, Photoshop, Social Media, and Public Speaking.
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