Mounika M Email and Phone Number
As a certified Salesforce Developer and Administrator with a strong background in CRM integration and customization, I am passionate about enhancing business efficiency through innovative solutions. At Pfizer, I have contributed to improving patient care by integrating systems like HHA Exchange, developing Conga templates, and implementing DocuSign for seamless document management.With deep expertise in custom Apex development, user profile management, and UI design using HTML and CSS, I have a track record of optimizing Salesforce functionalities to meet business goals. Additionally, I bring hands-on experience with Salesforce Marketing Cloud, where I have executed impactful marketing campaigns that improved customer engagement.I am committed to aligning technical solutions with business objectives, ensuring a user-centered experience while delivering excellence in every project. As I continue to grow my expertise, I am increasingly interested in the applications of AI in Salesforce and beyond, and I look forward to leveraging this in future projects.
Directv
View- Website:
- directv.com
- Employees:
- 15217
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Salesforce Marketing Cloud Developer And AnalystDirectvPoughkeepsie, Ny, Us
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Salesforce Marketing Cloud DeveloperPfizer Oct 2023 - PresentNew York, United StatesSince October 2023, I have been working at Pfizer in New York as a Salesforce Marketing Cloud Developer, where I focus on optimizing features and integrations within SFMC to improve customer engagement and streamline campaign management. I have successfully integrated HHA Exchange with SFMC to enhance data synchronization, customized Conga templates for dynamic email content, and created robust data capture forms to personalize customer journeys. In addition, I manage subscriber data in both Salesforce Marketing Cloud and Health Cloud to optimize patient care-related campaigns. My work also includes integrating DocuSign to automate document management processes. Technically, I specialize in AMPscript, SQL for segmentation, and HTML/CSS for email design, while handling complex automations and journey orchestration using Journey Builder. I frequently use platforms such as AWS, Apex, JavaScript, Visualforce, LWC, and JIRA to support these efforts.
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Salesforce Marketing Cloud DeveloperJarvis Business Solutions Pvt Ltd Jan 2021 - Nov 2021IndiaAt Jarvis Business Solutions, from January to November 2021, I enhanced CRM capabilities for a telecom company by customizing and integrating Salesforce Marketing Cloud to meet business objectives and customer needs. I worked across multiple Salesforce Clouds, implementing personalized email campaigns using AMPscript, HTML, and CSS, while automating workflows and improving data management. My role involved data extraction and segmentation through SQL and SOQL, building customer journeys, and managing campaign automations. Additionally, I collaborated with teams via GitHub and Trello, and developed Apex classes and triggers to support custom functionality, ensuring smooth and efficient operations.
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Salesforce Admin/Analyst/DeveloperCgi Aug 2019 - Dec 2020IndiaAt CGI, I worked as a Salesforce Admin, Analyst, and Developer, where my main responsibilities included developing and testing Salesforce applications, ensuring data and system security, automating processes, and enhancing user interfaces.A significant part of my role involved migrating from Salesforce Classic to Lightning Experience, developing new components, and integrating mobile apps with Salesforce.I also supported Salesforce Marketing Cloud initiatives by setting up subscriber data management and automating key email campaigns. I worked on building custom email templates using HTML/CSS and AMPscript, optimizing email performance and enhancing user engagement through Journey Builder.Leveraging my expertise in Apex, Visualforce, and other web technologies within Salesforce, I significantly improved the CRM’s functionality and the overall user experience.
Mounika M Education Details
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Computer Science
Frequently Asked Questions about Mounika M
What company does Mounika M work for?
Mounika M works for Directv
What is Mounika M's role at the current company?
Mounika M's current role is Salesforce Marketing Cloud Developer and Analyst.
What schools did Mounika M attend?
Mounika M attended Marist College.
Who are Mounika M's colleagues?
Mounika M's colleagues are Yelitza Pineda, Annie Milstead, Maxi Leiva, Jimena De Los Rios Villegas, Pablo Pipe Perez Macias, Chadence Woods, Dante Juárez.
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