Mounika D

Mounika D Email and Phone Number

Customer Service Representative @ Havenshield Security services
Canada
Mounika D's Location
Canada, Canada
About Mounika D

Dynamic and results-oriented Business Analyst with over 7 years of experience in analyzing business processes, eliciting, and documenting requirements, and driving strategic initiatives to enhance operational efficiency and achieve business objectives. Proven ability to collaborate with stakeholders at all levels to translate complex business needs into actionable insights and innovative solutions. Skilled in data analysis, process optimization, and project management, with a keen eye for identifying opportunities for process improvement and cost reduction. Adept at leveraging technology to streamline workflows and drive business growth.

Mounika D's Current Company Details
Havenshield Security services

Havenshield Security Services

View
Customer Service Representative
Canada
Website:
hvssecurity.ca
Employees:
7
Mounika D Work Experience Details
  • Havenshield Security Services
    Customer Service Representative
    Havenshield Security Services
    Canada
  • Psi Cro Ag
    Data Manager
    Psi Cro Ag Jun 2022 - Aug 2023
    Toronto, Ontario, Canada
    Data Collection and Database Management:• Set up and manage the trial database per protocol and data management plan.• Ensure timely data entry and monitor data flow from sites.CRF Design and Validation:• Help design and validate CRFs based on study requirements.• Work with the team to ensure CRFs capture necessary data.Data Cleaning and Query Management:• Review data for inconsistencies, missing info, and errors.• Resolve queries by working with study sites or team members.Quality Control and Data Validation:• Run validation checks for data accuracy and completeness.• Regularly perform quality control to identify data issues.Documentation and Compliance:• Keep accurate records of data activities, discrepancies, and resolutions.• Ensure compliance with regulatory guidelines and standards.Collaboration and Communication:• Support study needs by working with monitors, statisticians, and project managers.• Report critical data issues to the Lead Data Manager.Database Lock Preparation:• Assist in final data review and query resolution for database lock. Data Reconciliation:• Reconcile data from various sources (e.g., lab, safety data). • Identify discrepancies, resolve issues, and update the database.Concomitant Medications and AE Reconciliation:• Reconcile AEs and medications between eCRFs and safety databases.• Work with pharmacovigilance to resolve issues and ensure accuracy.SAE (Serious Adverse Event) Reconciliation:• Reconcile SAEs between clinical and safety databases.• Document inconsistencies, report, and escalate unresolved issues.Reconciliation Documentation and Reporting:• Document reconciliation activities, discrepancies, and resolutions.• Update Lead Data Manager with reconciliation status and metrics.Data Transfers and Exports:• Facilitate accurate data transfers and exports as needed.• Coordinate with IT and bioinformatics for smooth processes.
  • Teleperformance
    Customer Service Representative
    Teleperformance Nov 2022 - May 2023
    Toronto, Ontario, Canada
  • Main Drug Mart Pharmacy
    Pharmacy Assistant Technician
    Main Drug Mart Pharmacy Jul 2020 - Jun 2021
    Toronto, Ontario, Canada
  • Walmart
    Pharmacy Assistant
    Walmart May 2019 - Dec 2019
    Haileybury, Ontario, Canada
    Assist customers with prescriptions and product inquiries.Help prepare and dispense medications.Restock and monitor pharmacy supplies.Process sales and handle insurance claims.Maintain prescription and patient records.Answer phones, schedule appointments, and file paperwork.Keep the pharmacy organized and compliant with regulations.Support pharmacists with daily tasks and workflow.
  • Pulse Pharmaceuticals
    Senior Research Executive
    Pulse Pharmaceuticals Apr 2018 - Mar 2019
    Hyderabad, Telangana, India
    Project Management: Oversee technology development, timelines, budgets, and resources.Innovation and Ideation: Lead creative solutions and new research initiatives. Collaboration: Work with internal and external teams for research collaboration.Regulatory Compliance: Ensure research follows safety and regulatory guidelines.Technology Transfer: Translate lab research into commercial applications.Funding and Grant Applications: Apply for grants and manage R&D budgets.Leadership and Mentorship: Guide junior researchers and lab staff.
  • Pulse Pharmaceuticals
    Research And Development Executive
    Pulse Pharmaceuticals Mar 2016 - Mar 2018
    Hyderabad, Telangana, India
    Strategic Planning: Define research objectives and long-term goalsLaboratory Experiments: Conduct and oversee experiments to enhance nanotechnology.Data Recording and Analysis: Maintain records, analyze results, and compare with other data sources.Inventory Management: Maintain a log of laboratory inventory, including chemicals and equipment.Chemical Records Maintenance: Ensure proper records for chemical use and safety.Assisting Senior Executives: Support senior R&D executives with decision-making and reporting.

Mounika D Education Details

Frequently Asked Questions about Mounika D

What company does Mounika D work for?

Mounika D works for Havenshield Security Services

What is Mounika D's role at the current company?

Mounika D's current role is Customer Service Representative.

What schools did Mounika D attend?

Mounika D attended Osmania University, Hyderabad, Northern College Of Applied Arts And Technology.

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