Fillipe Moura Email & Phone Number
Who is Fillipe Moura? Overview
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Fillipe Moura is listed as Chat Team Supervisor at Blaze, a with 542 employees, based in Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Fillipe Moura.
Fillipe Moura previously worked as Customer Support Leader at Blaze and Customer Support Agent at Blaze. Fillipe Moura holds Ux/Ui Designer, Information Technology from Ebac - Escola Britânica De Artes Criativas E Tecnologia.
Email format at Blaze
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About Fillipe Moura
My name is Fillipe and I have a bachelor's degree in International Relations. I currently work as Customer Support, where I deal with both national and international customers on a daily basis. As such, I need to use my soft skills on a daily basis to achieve customer satisfaction with the services offered by the company.All my previous jobs dealt with people. In my first job opportunities, I dealt with the public on a daily basis, of different ages and social backgrounds. At that stage of my life, I had the chance and the good fortune to hone and develop aspects of interpersonal relationships, something that is very relevant and still helps today. I have always had a great passion for technology and saw a significant opportunity for growth in the fields of User Experience (UX) and User Interface Design. Within this area of activity, I am able to apply all the knowledge I have acquired in previous stages of my life, whether in writing texts, observation and analysis skills or interpersonal relationships. As a person who is curious and eager for knowledge, I love researching and finding out more about any subject; something I can now apply at work, in the early stages of the Double Diamond, for example, by carrying out Desk Research, Netnography, or a qualitative/quantitative interview with the user.Also, as I've always used digital products, being able to work on improving them is enriching. Drawing up personas, empathy maps, user journeys - to find out the steps the customer takes to get to a certain place in the product - knowing their needs, collecting "Big Ideas", listing them on the prioritization grid, putting together prototypes. This was a dream that has now become a reality.#uxdesign #uidesign #uxwriter #uxresearch
Fillipe Moura's current company
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Fillipe Moura work experience
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Customer Support Leader
Current
Customer Support Agent
CurrentResponsável por atender e solucionar os problemas e dúvidas dos clientes dentro da plataforma de jogos online, auxiliando na melhoria do engajamento dos consumidores e colhendo dados de usabilidade, a partir de reclamações/erros observados, para auxiliar na melhoria do site (User experience).
Coordenador Pedagógico / Professor De Inglês
Responsável pelo treinamento e gerenciamento/supervisão de professores e alunos. Elaboração de treinamentos semanais concernentes a melhora na aplicabilidade da metodologia do curso, para desenvolver a equipe e melhorar os pontos fracos de cada um.Oportunidade de desenvolver minhas habilidades em relacionamento interpessoal, gerenciamento de tempo e resolução de problemas, além de, dentro da coordenação, trabalhar em equipe para colaborar na solução de problemas do dia a dia da instituição.
Instrutor De Língua Estrangeira
Responsável por preparar e ministrar aulas para alunos de diferentes níveis e faixas etárias.Por ter trabalhado com pessoas de diferentes faixas etárias e realidades sociais, pude adquirir experiência no que tange à habilidade de comunicação interpessoal – para cada pessoa desenvolvi uma abordagem de comunicação diferente.
Instrutor De Língua Estrangeira
Responsável por preparar e ministrar aulas para alunos de diferentes níveis e faixas etárias. Neste meu primeiro emprego pude aplicar todo o meu conhecimento adquirido ao longo dos anos, no idioma. Dentro deste contexto de ensino, trabalhando com o público e equipe interna, desenvolvi soft skills, como, por exemplo, o aprimoramento da capacidade de trabalho em equipe e relacionamento interpessoal, que foram de fundamental importância nas empresas seguintes em que trabalhei.
Fillipe Moura education
Ux/Ui Designer, Information Technology
Relações Internacionais
Frequently asked questions about Fillipe Moura
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What company does Fillipe Moura work for?
Fillipe Moura works for Blaze.
What is Fillipe Moura's role at Blaze?
Fillipe Moura is listed as Chat Team Supervisor at Blaze.
Where is Fillipe Moura based?
Fillipe Moura is based in Rio De Janeiro, Brazil while working with Blaze.
What companies has Fillipe Moura worked for?
Fillipe Moura has worked for Blaze, Knn Idiomas Brasil, Cna Idiomas | Oficial, and Yes! Idiomas | Oficial.
How can I contact Fillipe Moura?
You can use AeroLeads to view verified contact signals for Fillipe Moura at Blaze, including work email, phone, and LinkedIn data when available.
What schools did Fillipe Moura attend?
Fillipe Moura holds Ux/Ui Designer, Information Technology from Ebac - Escola Britânica De Artes Criativas E Tecnologia.
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