Marco Moura Email & Phone Number

Irvine, California, United States

San Diego, Califórnia, Estados Unidos

Delivered a suite of usability enhancements in the back-office application UI using Angular, TypeScript, JavaScript, RxJs, HTML5 and CSS3, dramatically accelerating critical financial operations.Transformed the testing landscape by resolving persistent issues with Cypress e2e test suites, leading to a robust 95%+ pass rate.Tuned up the C# and NET Core backend, streamlining the billing department's workflow by automating bulk operations, slashing the time taken to generate batches of invoices by 90%.Tackled key payroll system flaws, correcting time-card calculation errors, and strategically improving and expanding unit testing with xUnit and Moq, making overall coverage above 70%.

Curitiba, Paraná, Brazil

Architected a robust containerized VOIP infrastructure from scratch with Docker, deploying a RESTful C# .NET Core API, an Angular TypeScript front-end, Redis caching, Nginx and Asterisk with IAX2.Elevated code quality and testing efficiency by establishing a Jenkins CI/CD pipeline, integrating xUnit, Mocha, Karma, and Jasmine tests, which enhanced the reliability of software releases.Spearheaded technical recruitment and training, overcoming skillset scarcity by identifying and nurturing talent, ultimately transforming novices into VOIP experts and skilled Unix-based developers.Conduced team meetings to plan ahead and create UI mock ups and user stories. Leveraged my HTML5, CSS3, JavaScript and RxJs skills to deliver a user experience according to the planned, while making efficient use of Node.Js package management system (NPM) to keep our dependencies well-organized and up-to-date.

Curitiba, Paraná, Brazil

Developed an IVR menu feature integrating PHP, Laravel, PostgreSQL, Docker, Angular, HTML5, CSS3, JavaScript, TypeScript, RxJs and Asterisk, expanding client reach and securing the company's most profitable call center contract shortly after release.Enhanced reporting tools using PHP, PostgreSQL, and Linux bash scripts, enabling real-time call monitoring and advanced call data management, enriching client engagement and service flexibility.Identified opportunities for fixing critical Angular application stability issues by optimizing container orchestration strategy and fortifying Nginx configurations and released an extensive correction patch in under one week at the new role.Led the transition from CLI-based Asterisk interactions to a RESTful API approach, streamlining feature development and simplifying maintenance.Implemented a new C# and .NET Core-based background task management layer, optimizing audio file processing to ensure uninterrupted, high-quality client call services.

Sorocaba, São Paulo, Brazil

Revitalized a sluggish energy market pricing platform using PHP, MySQL, and Angular, achieving greater system stability and reducing invoice report load times from over 2 minutes to near instantaneous.Led the development of a RESTful API using C# .NET Core and Entity Framework, then collaborated with a mobile developer to launch an Android app presenting key system reports, enhancing client engagement.Cut operating costs by over 40% through strategic AWS EC2 resource management, utilizing AWS Cost Center and implementing AWS Route 53 and Lambda scripts for server scaling.

Lisbon, Portugal

Integrated two different portals made with Drupal and MySQL, to enable cross-domain publishing, enabling the display of published content on either portal’s index pages.

Lisbon, Portugal

Migrated an SMS platform from an older infrastructure to a new, dedicated cloud Windows Server, which resulted in major stability improvements. Tackled fault-tolerance issues with the worker processes that made mass send-outs of SMS campaigns, reducing downtime.

Sorocaba, São Paulo, Brazil

Under the mentorship and of the systems analyst, built a RESTful API for a billing system from scratch, using PHP, MySQL, Laravel, Linux and Amazon AWS RDS and EC2. The new API cut the time to integrate payment into the system by about 75%, from half a day of work to under an hour.Tackled critical bugs and delivered reliable, usable UI features using JavaScript, HTML5 and CSS3.

Sorocaba, São Paulo, Brazil

I was part of the tariffs team, and responsible for planning and instructing other departments on the best aproach for processing the data from utility services invoices, as well as keeping track of potential energy savings for our customers.I worked in a multi-cultural environment, keeping contact with company staff spread all over the globe, at a daily basis, as well as reaching out for service suppliers' customer service to eventually verify the figures on our customers invoices, and spot savings.

Sorocaba, São Paulo, Brazil

I was part of the tariffs team, and responsible for planning and instructing other departments on the best aproach for processing the data from utility services invoices, as well as keeping track of potential energy savings for our customers.I worked in a multi-cultural environment, keeping contact with company staff spread all over the globe, at a daily basis, as well as reaching out for service suppliers' customer service to eventually verify the figures on our customers invoices, and spot savings.

Sorocaba, São Paulo, Brazil

Worked as an intern in this government office, assisting on basic office routines such as answering the phone, sending administrative emails and letters, receiving packages, etc.

Information Technology

Information Technology

Technical, Logistics, Materials, And Supply Chain Management