As an RCM Trainer and Corporate Leadership Mentor, I drive the establishment of the RCM Training Department while concurrently serving as a mentor and trainer in various leadership capacities. In this multifaceted role, I focus on creating and implementing a comprehensive training roadmap for all organizational functions, identifying training needs, and delivering impactful learning experiences.Key Responsibilities:• Conducting needs assessments to identify training gaps and opportunities for employee development.• Designing and delivering tailored training programs to enhance employee skills and prepare them for career advancement.• Directing structured learning experiences and continuously monitoring training quality and effectiveness.• Facilitating orientation sessions to ensure seamless onboarding of new hires and acclimation to company culture.• Providing mentorship and coaching to emerging leaders, fostering their growth and development.• Evaluating training effectiveness and making adjustments to programs as needed to ensure alignment with organizational goals.• Staying updated on the latest trends and tools in employee development to enhance training methodologies.• Collaborating with stakeholders to integrate training initiatives into talent management and succession planning strategies.Skills:• Proven track record in designing and delivering corporate training events.• Extensive knowledge of instructional design theory and learning principles.• Mastery of the full training cycle and ability to calculate training ROI.• Familiarity with learning management software and modern training methods.• Experience in talent management and succession planning.• Strong decision-making and organizational skills.• Effective communication and presentation abilities.• Proficiency in MS Office and database software.In my role, I am dedicated to empowering employees to reach their full potential and contribute to the success of the organization.

• As a Senior Process Trainer at CGM ARIA, I leverage deep industry understanding to drive organizational growth.• Identify training needs, translating them into effective programs for employee development.• Oversee structured learning experiences, ensuring quality and relevance.• Conduct orientation sessions for new hires, acclimating them to the business environment.• Deliver comprehensive training courses, assessing effectiveness and integration into work behavior.• Stay updated on industry trends and tools for employee development.• Proficient in instructional design theory, talent management, and succession planning.• Skilled in MS Office, database software, and conducting cost-benefit analyses.

Responsible for engendering and implementing training strategy and overseeing the development of the process. Sets performance metrics, evaluates productivity and avails workers to engender long-term vocation plans within the company.Responsible for engendering and executing the training strategy for the business, conducting process/domain-cognate training for AR, Inbound Patient communication, Charge Posting, and Payment posting.Process level analysis & preventive action orchestrating for LOB/Associates, Function & process level reporting to the CEO.Onboarding clients & Anticipated Client needs and proactively developing solutions to meet them, accommodated as a key resource on involute and/or critical issues.Solves intricate quandaries and develops innovative solutions, Review work performed by others, and provide recommendations for amendments.Influences or provides input to forecasting and orchestrating activities. Provides explication & information to others on the most intricate issues to the CEO.

Expert in billing software and Insurance guidelines. Training students for the certified professional biller examination conducted by AAPC.

Financial analysis and reporting. Manage and oversee all the billing, performed on numerous steps of Revenue Cycle Management. Keep ongoing records of all bills, meeting with managers each month to report and discuss trends.

Provider payment analysis, tracking & updating daily cash deposits & reports. Processing billing Applications & denied bills. Monitor patient's account details for non-payments delayed payments & other irregularities. Review AR aging to ensure compliance.