• Lead the development of a fintech solution for payment service providers (PSPs) to facilitate their business operations. • Managed end-to-end product development, from requirements gathering to release. • Collaborated with various stakeholders, including business analysts and software developers, to ensure timely delivery of high-quality products. • Managed and prioritized product backlogs, tracked progress, and ensured continuous improvement.

• Worked as a business analyst and product owner on multiple projects related to payment solutions. • Played a pivotal role in the design and architecture of solutions, especially in the fintech domain. • Worked on several PSP systems including ZAIN CASH Jordan, MEPS (National Wallet), and Al Rajhi Bank (UrPay).

Prepare and conduct requirements elicitation workshops, meetings, and conference calls.Develop the business requirements document.Develop the software requirements specifications.Design software wireframes and prototypes using Axure 6.5 as a tool.Excellent understanding of the integration between the ECC system and the Banks' Core Banking System.Excellent understanding of the Inward and Outward workflows in the Electronic Cheque Clearing process.Working on Enterprise Architect solution provided by Sparxs.

• Collected clients’ requirements and created SRS documents. • Specialized in diagram modeling and written documentation.

Implemented digital transformation solutions in Saudi Arabia’s healthcare sector. • Performed gap analysis, supported technical teams, and executed user acceptance testing (UAT). • Worked directly with healthcare providers and payers to observe implementation.

• Analyzed technical cases and identified root causes. • Provided solutions and requested development efforts from backend teams. • Worked on the ‘Saudi EDI’ or ‘TABADUL’ project, digital transformation solutions for Saudi Customs.

Analyze technical cases and collect customer requirements.Conduct technical training and user acceptance testing sessions on site.